homepage
/
Liverpool
/
Chimney Sweeps
/
Wilson'S Chimney Specialist Ltd

Wilson'S Chimney Specialist Ltd Reviews Summary

Unclaimed

Chimney Sweeps | Liverpool

Claimed

21 Beechburn Rd, Liverpool L36 4NE

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Wilson'S Chimney Specialist Ltd?

As of Mar 13, 2024, 93 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Wilson'S Chimney Specialist Ltd's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 25, 2024
Last updated
March 13, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Wilson'S Chimney Specialist Ltd's customer reviews analysis

The overall reputation of Wilson's Chimney Specialist Ltd emerges as highly positive based on recent customer reviews. Customers uniformly praise the company's proficiency, noting the team's experience, friendliness, and efficiency. The reviews often highlight the high-quality workmanship, particularly on complex tasks such as flue lining in old buildings and challenging chimney sweeps. The company's adherence to schedules, with on-time services and the ability to handle jobs at short notice, has contributed significantly to the positive impression. Customers appreciate the cleanliness and tidiness of the work and the courteous demeanor of the staff. The themes of reliability, professionalism, and trustworthiness recur throughout the customer feedback, noting the specialists' capability to go beyond expectations, such as fixing unrelated issues during service calls.

Positive Feedback

Key positive aspects outlined in customer feedback include the skilled workmanship delivered by Wilson's Chimney Specialist Ltd, especially in challenging situations involving old structures or significant blockages. The proficiency and knowledge of the team are frequently commended, with several instances where they have successfully completed tasks that other firms could not. The company's courteous and professional service delivery resonates as a significant positive, where customers feel comfortable and inclined to recommend the service to others. Clients particularly value the team's punctuality, effective communication, and the neatness of their work area post-service, reflecting a respect for the customer’s property. This consideration, alongside the willingness to provide additional services without prompt, such as fixing a water pipe, enhances their image as a dependable and comprehensive service provider.

Concerns and Threads

The reviews provided do not indicate any significant negative experiences with Wilson's Chimney Specialist Ltd. All clients appeared satisfied with the services received, noting efficiency, expertise, and courtesy. Due to the absence of negative feedback in the reviews given, it is not possible to identify any recurring issues or trends that would reflect poorly on the company. However, it should be noted that the lack of negative comments may result from a limited sample size, and potential customers should consider a broader range of reviews or seek additional opinions for a more balanced understanding.

Frequently asked questions about Wilson'S Chimney Specialist Ltd

Can Wilson's Chimney Specialist Ltd handle complex installations in older properties?

Yes, Wilson's Chimney Specialist Ltd has received high praise for successfully managing complex installations, particularly in historic buildings, implying a strong competency in dealing with challenges posed by older architecture.

Do customers need to clean up after the company has completed a chimney service?

Customer reviews consistently note the cleanliness and tidiness maintained by the company after completing their services. The team takes care to leave the work area clean, minimizing any inconvenience to the customer.

Is Wilson's Chimney Specialist Ltd considered reliable for urgent or last-minute services?

Several reviews highlight the company's ability to respond and complete work efficiently, sometimes within a limited timeframe, indicating that Wilson's Chimney Specialist Ltd can be relied upon for urgent or short-notice chimney services.

Recent customer reviews and testimonials for Wilson'S Chimney Specialist Ltd

Wilson'S Chimney Specialist Ltd
Woody Wood
5-Star
a month ago
Always a pleasure dealing with Wilsons. Experienced, friendly and efficient. They always do a great job. Highly recommended!!
Wilson'S Chimney Specialist Ltd
Phil Woolley
5-Star
3 years ago
Highly recommended, had a flue lined with 904 grade tube, and the rest of my pots capped by the team at Wilsons. Not an easy task given that my house is over 200 years old but they did a really good, neat job. Good prices, really nice guys and an excellent service, why go anywhere else!
Wilson'S Chimney Specialist Ltd
Sarah Wilding-Smith
5-Star
3 months ago
Had our chimney swept this morning. Straight forward to arrange, on time and nice clean job. Wouldn’t hesitate to recommend. Service: Chimney cleaning
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Wilson'S Chimney Specialist Ltd's customers had a positive experience.

Positive
Neutral
Negative
More details
Wilson'S Chimney Specialist Ltd

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
93
reviews
Excellent
Good
Average
Fair
Poor
More details

About Wilson'S Chimney Specialist Ltd

Chimney Sweeps

Wilsons chimney specialist. A local company.Based in Liverpool. Covering Wirral St. Helens and all Merseyside areas. Family run with with over 25 years experience. Sweeping chimneys installing flue liners and cowls. All repairs on chimney stacks carried out. We pride our work on our customers satisfaction. We have branches in north and south liverpool.

Expand