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White Rose Removals Reviews Summary

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Removal Companies | Leeds

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1 Dolphin Ct, Stanningley Rd, Bramley, Leeds LS13 4UN

Trustguide Rating

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A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about White Rose Removals?

As of Apr 06, 2024, 654 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of White Rose Removals's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 6, 2024
Last updated
April 6, 2024

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White Rose Removals's customer reviews analysis

White Rose Removals appears to have cultivated a strong reputation for providing professional, efficient, and friendly services, based on the content of recent customer reviews. The company's responses, headed by Paul and facilitated by Hannah among others, have been notably proactive and supportive throughout the moving process. Customers frequently lauded the comprehensive solutions offered, including full packing services and furniture dismantling/rebuilding, which significantly alleviated the stress commonly associated with moving. Regardless of potential external challenges such as weather conditions or logistical complexities, the team, including foremen and movers like Mick, Joe, Wayne, Bailey, and Jake, were praised for their cheerful, patient, and conscientious approach. Team camaraderie and a seamless coordination effort seem to underscore the company's operations, contributing to a positive customer experience and enhancing the firm's reputation for managing even the most intricate and time-sensitive relocations.

Positive Feedback

Key positive feedback elements from clients of White Rose Removals include exceptional customer service, with special mention to the supportive role of Paul throughout the moving process. They offer a rapid and competitive quote provision, underscored by a reliable and professional work ethic on the move day, regardless of any delays in completion or challenging conditions such as snow. The additional services, such as the full packing service and furniture assembly, were also highlighted as being extremely valuable in ensuring a smooth transition. The punctuality, patience, and friendliness of the removal teams are recurrent themes in the reviews, emphasizing their commitment to providing a stress-free moving experience. Furthermore, commendable communication and responsiveness to queries by the team contribute to the highly recommended status of the company among customers.

Concerns and Threads

Although the collected reviews overwhelmingly reflect a positive sentiment, they provide limited insight into any negative aspects of customer feedback for White Rose Removals. Since the nature of reviews is predominantly positive, clients who may have had less favorable experiences are either absent from this collection or the incidents are so infrequent that they do not appear. Nonetheless, it would be remiss not to consider the potential for selection bias in online reviews and the possibility that not all negative experiences have been voiced or documented, which would be an area for the company to explore in order to maintain and improve service quality.

Frequently asked questions about White Rose Removals

What services does White Rose Removals offer to ensure a stress-free move?

White Rose Removals offers various services to create a seamless moving experience, including a full packing service, dismantling and rebuilding furniture, and the careful handling of items. Foremen facilitate and coordinate the move, ensuring efficient and stress-free relocation.

How does White Rose Removals handle moving in challenging conditions?

The team at White Rose Removals is prepared to handle challenging conditions such as poor weather. Reviews indicate that they take proactive measures, such as gritting driveways in snow blizzards, to ensure the move continues as planned despite external challenges.

Can White Rose Removals manage last-minute or complex moves?

Yes, White Rose Removals has been praised for their ability to handle complex and last-minute moves efficiently. With responsive communication and a dedicated team, they have successfully managed intricate office relocations and unforeseen last-minute residential moves.

Recent customer reviews and testimonials for White Rose Removals

White Rose Removals
Bernie McGreavey
5-Star
a month ago
Fantastic experience from start to finish. Paul MD kept in touch & all the way & was reassuring when the process kept being delayed. Had the full packing service which was the best thing ever.. took great care with everything. The day of the move was a snow blizzard & no complaints.. just gritted the drive & got on with it. Thanks especially to Mick Joe & Wayne who were cheerful & so helpful.. Definitely recommend.
White Rose Removals
Robbie Phillips
5-Star
2 days ago
White Rose Removals did an amazing job completing our house move. We had a competitive quote on the same day as our enquiry and just a few days before the move. On the day, they were very professional and efficient, despite us having a four hour delay on completion they waited patiently for us to collect keys and then did a fantastic job unloading into our new house. They even managed to get our sofa onto the first floor through the living room windows. We cannot fault them and highly recommend!!
White Rose Removals
Freya Hirst
5-Star
a month ago
Honestly can't say enough good things about Paul and his team. Brilliant experience from the first contact, really responsive to all my emails and requests, added additional services on really easily. Every single member of the team we dealt with was absolutely lovely and so so helpful. Crate delivery and collection was seamless. Quite a complex office move over 2 days, nothing was too much trouble for the team, they massively helped ease the stress! Special thanks to the foremen Bailey and Jake for making it all run so smoothly on the 2 days. I am SO grateful for their hard work, and would recommend their services to anyone.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of White Rose Removals's customers had a positive experience.

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White Rose Removals

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
654
reviews
Excellent
Good
Average
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About White Rose Removals

Removal Companies
Still independently owned, White Rose Removals provides the same security, expertise and professionalism often found with large international movers but with a friendly family touch. With regular removals across the UK, Ireland and Europe, we are renowned throughout Yorkshire and beyond. No matter what you are moving or where you are moving to we can offer the finest removals service.
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