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Westside Veterinary Center

Westside Veterinary Center Reviews Summary

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Vets | New York, NY

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220 W 83rd St, New York, NY 10024, United States

Trustguide Rating

TrustScore®
A+
A
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Westside Veterinary Center?

As of Mar 13, 2024, 678 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Westside Veterinary Center's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024

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Westside Veterinary Center's customer reviews analysis

Westside Veterinary Center appears to possess a highly favorable reputation among its clientele, with a persistent emphasis on the compassionate, professional and attentive care provided. Customers repeatedly laud the center's expertise with a variety of animals, including exotics and reptiles, which attests to their capability to handle diverse veterinary needs. The veterinary staff, especially noted are Dr. Rutherford, Dr. Friedman, and Dr. Rosenthal, are commended for their kindness, gentleness, and thorough approach to animal care. Their readiness to engage with pet owners, both in person and via email, as well as the follow-up on treatment, is frequently mentioned and appreciated. Additionally, the responsiveness and ease of scheduling appointments contribute to the Center's strong customer experience. The reviews collectively depict a clinic that is not only technically capable but also deeply empathetic and dedicated to the well-being of the pets under their care.

Positive Feedback

Key positive aspects of Westside Veterinary Center, as reflected in customer feedback, include the center's specialized care for a diverse range of animals, including exotics, reptiles, and rabbits, distinguishing them as a versatile veterinary service provider. The veterinary staff, namely Dr. Rutherford, Dr. Friedman, and Dr. Rosenthal, receive specific praise for their compassionate handling of pets, including the provision of emergency care without appointments and follow-up calls to ensure ongoing pet health. Their communication with pet owners is highlighted as a part of the high-quality service, offering reassurance and clarity on medical issues. The center's ability to respond quickly to medication needs and to conduct smooth end-of-life services is also noted. Additionally, the overall atmosphere of the clinic is depicted as welcoming, with the medical care described as 'first rate' and administrative dealings as 'top notch'.

Concerns and Threads

The analysis of the reviews provided does not reveal any significant patterns of negative feedback. The testimonials focus predominantly on positive experiences and outcomes at Westside Veterinary Center. While individual experiences may vary and not every client's perspective has been shared through these reviews, the absence of explicit criticism or dissatisfaction in the sampled feedback suggests a well-regarded service offering. However, in the absence of negative comments, it is not feasible to draw comprehensive conclusions about any potential downsides solely from the presented reviews.

Frequently asked questions about Westside Veterinary Center

What type of animals does Westside Veterinary Center specialize in?

Westside Veterinary Center is known for its specialized care in a variety of animals, including dogs, cats, rabbits, reptiles, exotics, and other small mammals. They come highly recommended for their experience with these diverse species.

Can I get prompt service at Westside Veterinary Center during an emergency?

Yes, reviewers have noted that the veterinary staff at Westside Veterinary Center, particularly Dr. Friedman, are responsive in emergency situations, even when arriving without an appointment.

Is there a particular veterinarian recommended at Westside Veterinary Center?

While all the vets at Westside Veterinary Center receive praise, Dr. Rutherford, Dr. Friedman, and Dr. Rosenthal are frequently mentioned by name for their exceptional care and dedication.

Recent customer reviews and testimonials for Westside Veterinary Center

Westside Veterinary Center
Vernisha Abraham
5-Star
4 months ago
The Best Place ever. Had a hard time finding a place to take my turtle.for care. They were prompt, on top of his care diagnosed him. Treated him and showed me how to administer his injections. The office staff was kind and courteous. I highly recommend anyone with exotics and reptiles check them out.
Westside Veterinary Center
John Wellmann
5-Star
a month ago
We are lifelong customers of Westside Veterinary Center and we would never go anywhere else. Our relationship is with Dr. Rutherford. She is available by email for questions and our annual check ups are always a total delight. Dr. Rutherford is so gentle and kind with our Kitty and the sensitivity she exudes when she speaks to us is very comforting. We are devoted customers.
Westside Veterinary Center
kip marsh
5-Star
a day ago
We have been using Westside Vet Center for years. They have always given us great care for our animals and are responsive, and easy to schedule a visit. I highly recommend the Westside Veterinary Center to anyone who has a pet.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Westside Veterinary Center's customers had a positive experience.

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Westside Veterinary Center

Overall Rating

TrustScore®
A+
A
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C
D
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Verified by
Trustguide®
Overall Rating
4.7
/5
678
reviews
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About Westside Veterinary Center

Vets

Westside Veterinary Center is a full-service animal hospital and emergency animal hospital located in Manhattan’s Upper West Side in New York. Our caring, experienced veterinarians handle all types of medical, surgical, and dental services for both regular and exotic pets. We are experienced in all kinds of conditions and treatments, and our facility offers all the latest in equipment.Not only do we offer first-rate pet care, but we also try to provide a comfortable, kid-friendly, calm environment so both your family and your pet can relax while waiting to be seen. Your companion animal’s health and well-being are very important to us, and we will take every step to give your pet the best possible care.

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