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Walgreens Reviews

Rated 3.7 based on 191 Reviews

Pharmacies in Chicago

151 N State St Fl 1st, Chicago, IL 60601, United States

Published on
March 14, 2024
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Walgreens's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Walgreens?

The staff is nice and always on hand to help.

hard working and very patient pharmacist and staff

super convenient to have near us

extremely positive experience

This Walgreens is amazing!

extremely friendly and helpful

totally satisfied with

Well-mannered Staff.

a very dope (pleasant) experience

adorable

Trustguide extracts key phrases from reviews about Walgreens and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 191 customers have reviewed this business and rated it 3.7 Star out of 5. Trustguide conducted an in-depth analysis of Walgreens's publicly available reviews View source

Evie W rated Walgreens 5 stars
3 months ago
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This is a great Walgreens! They have so many things, if you need to grab and go! They stay well stocked… making it easy to find what you need. The staff is nice and always on hand to help. It’s a very clean store and great location!!
jayce Charles (Jayce) rated Walgreens 5 stars
5 months ago
I would like to say thank you to the hard working and very patient pharmacist and staff. I have several scripts (some which are a pain to fill because of regulations) and they always step up to the plate keeping me abreast. Chris, one of the nicest people I’ve met, came over to me, called me by name and with his tissues and bandages informed and me of a stream of blood running down my face. I had shaved 45 minutes earlier and thought it was fixed. I really adore this Walgreens because of their professionalism and kindness.
Megan rated Walgreens 5 stars
5 months ago
love this walgreens! we live nearby and it’s super convenient to have near us - really well stocked and lots of security.

Reviews Summary

The overall sentiment reflected in customer feedback for Walgreens, specifically at the 151 N. State St location in Chicago, is overwhelmingly positive. Reviewers frequently mention the store’s cleanliness, wide selection of products, efficient layout, and helpful, personable staff—sometimes by name, such as Chris. Customers appreciate a well-stocked inventory, quick checkout processes, and a welcoming atmosphere. There are no recurring negative issues or complaints in the reviews provided.

Key themes include the availability and quality of both pharmacy and retail services, attention to customer needs, and operational efficiency during busy times. Several reviews highlight a diverse product range, from prescription services and snacks to Chicago souvenirs. Staff professionalism, kindness, and prompt service are consistently noted. The location’s thoughtful design and security presence are also positively acknowledged.

Overall, Walgreens in Chicago is regarded as a dependable, well-run pharmacy and retail store with a reputation for excellent customer service, convenience, and broad product selection. The strong positive feedback and repeat praise for operational strengths reinforce its reputable standing in the region.
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Frequently Asked Questions About Walgreens

Is Walgreens usually well-stocked with products?

Yes, customers consistently mention that Walgreens keeps its shelves well stocked, making it easy to find a wide variety of products, including health items, snacks, and gifts.

How helpful and professional is the staff at Walgreens?

Reviews repeatedly note that Walgreens staff are friendly, professional, and attentive to customer needs, with several positive comments about pharmacist support and personal assistance.

Does Walgreens offer quick checkout even during busy times?

Yes, customers describe an efficient system for managing checkout queues, leading to short wait times even when the store is busy, with staff ensuring the line moves quickly.

About Walgreens

Pharmacies
Walgreens is a retail pharmacy chain that offers a range of products and services including prescription medications, over-the-counter health products, snacks, and convenience goods. The store often features additional items such as souvenirs and food selections, catering to both local customers and visitors. Its physical locations operate in urban and suburban areas.

Walgreens operates with in-person locations where customers can shop for retail items, fill prescriptions, and receive consultation from pharmacists. The stores are equipped with checkout counters, designated pharmacy areas, and customer service staff. Walgreens emphasizes efficient store layouts, maintaining well-stocked inventories, and providing structured queues for busy check-out times.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.