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Vanity Furr Reviews Summary

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Pet Grooming | Birmingham

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2246 Coventry Rd, Sheldon, Birmingham B26 3JJ

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Vanity Furr?

As of Apr 15, 2024, 341 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Vanity Furr's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024

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Vanity Furr's customer reviews analysis

Vanity Furr is generally well-regarded for its grooming services, as evidenced by recent customer testimonials. The staff is frequently praised for being both friendly and professional, and their treatment of nervous or anxious pets is highlighted as a particularly strong aspect of the business. The groomers' ability to handle animals with patience and care contributes significantly to customer satisfaction. Timeliness and the use of non-crate environments are also mentioned, underscoring the company's commitment to customer convenience and pet comfort. However, there is a notable discrepancy with the expectations in grooming style, which hints at potential communication issues or a lack of consistency in service execution. Overall, the positive remarks far outweigh the negative, implying that Vanity Furr is reliable and accommodating in its services.

Positive Feedback

The prevailing sentiment among Vanity Furr customers is that the grooming services provided are of high quality. Customers laud the friendly and professional nature of the staff, appreciating the special attention given to pets with anxieties or specific needs. The business's practices, such as avoiding the use of crates, contribute greatly to the comfortable environments created for the animals. These practices have been observed to reduce stress and anxiety in pets post-grooming. Positive outcomes include pets appearing relaxed, happy, and enjoying improved aesthetics through even and professional grooming. The consistency in delivering services within the expected timeframe further cements Vanity Furr's reputation for reliability and efficiency.

Concerns and Threads

Despite many positive experiences, Vanity Furr does receive some criticism. One concern among a fraction of the clientele relates to the grooming outcomes not meeting their specific expectations, particularly in terms of breed-specific haircuts. An instance where a pet was groomed into a style distinct from the one requested highlights the potential for miscommunication between the groomer and the client. Such experiences may reflect gaps in understanding clients' requests or variability in groomers' skill levels with different breeds and styles. Ensuring clarity on grooming requirements and managing customers' expectations could mitigate such issues in the future.

Frequently asked questions about Vanity Furr

Does Vanity Furr accommodate nervous or anxious pets during grooming sessions?

Yes, Vanity Furr is recognized for their patient and accommodating approach to grooming pets that are nervous or anxious. Customers report that their pets are well-cared for in a comfortable, non-crate environment, which helps minimize stress.

Can I expect my pet to be groomed in a specific style at Vanity Furr?

While Vanity Furr aims to meet grooming style requests, it's important to clearly communicate your expectations beforehand. While many customers are satisfied, there have been instances of styles not matching owners' requests precisely.

How does Vanity Furr handle time management for grooming appointments?

Vanity Furr has been praised for their timely service, often completing grooming sessions within the timeframe they have promised. However, it is always advisable to discuss the expected duration of the service when booking an appointment.

Recent customer reviews and testimonials for Vanity Furr

Vanity Furr
Imogen Sharp
5-Star
a week ago
We went into vanity fur to ask some questions on their services and the staff were very lovely and helpful we then booked to take our very nervous dog. The staff were all very patient with her and we was very happy that our dog was happy and comfortable being there. The staff was lovely, the venue was brilliant and our dog looks great. Would definitely recommend and would be back! Thank you!!
Vanity Furr
Rachael Hawkins
5-Star
4 months ago
Great service would definitely recommend. The girls were lovely. I fully expected to get a call saying that jet was too anxious to be groomed (as this has happened before an other places and I’ve had to go in to assist) and when they said it would only take around an hour I was expecting it to take a lot longer so was even more surprised when they called to say she was ready in exactly an hour Jet hates the sound of metal clanging and hates crates. love that they don’t use crates when I came to pick her up I could see her in the pen and she actually looked happy and relaxed. On the drive home there was no excessive panting or signs of anxiety like usual. She looked so fluffy and smelt beautiful! Will be using again ❤️
Vanity Furr
Joseph foster
5-Star
5 months ago
I had my cane corso puppy come here for its first groom! , professional service, feel welcome and wouldnt go anywhere else!. Dog smells great and great tidy up!. See you soon! Pablo
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Vanity Furr's customers had a positive experience.

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Vanity Furr

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
341
reviews
Excellent
Good
Average
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About Vanity Furr

Pet Grooming
Luxury salon providing dog & cat grooming, grooming training courses, teeth cleaning and pregnancy scanning. All our groomers specialise in anxious, aggressive and giant breeds.
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