Very nasty attitudes. Customer service is so terrible. I took my dog here in October for his a cut and wash, first time in Atlanta. The rules state you have over an hour to pick up after wash is complete. Once complete the groomer calls saying my dog ended up being the last dog of the day so I need to come immediately. He was cut shorter than I wanted but he looked good so it was fine. The groomer stated he needs to be ‘handled more’ so he’s comfortable with having his face cut. My dog is four and has always been well loved with no complaints at the groomer. While rubbing him a couple days later I noticed his whisker bumps were seriously inflamed. After a lot of worry and taking him to the vet ($150 later) they say that area of his face was irritated and affected from grooming, they may have cut too close or a number of things. I feel as though the groomer was rushing since he was her last dog and since she is a stranger to him, he was a bit fearful. Instead of taking her time she rushed, resulting in my dogs whisker bumps being severely irritated. After dealing with the vet, I forgot that I scheduled recurring grooming appointments and that my card would be charged. I got a notification 24 hours before his next appointment scheduled. I tried to cancel but the site loaded errors, blank pages, and was all around not working. I called to let them know on the day of appointment when I had time, and the women were extremely nasty. I told her of my issues and then told her my appointment time. She and the others started laughing and said “that’s why, you can’t change it the day of.” I let her know that I tried the day before as well and she said “oh well I’ve been by the phone so you haven’t tried to call. You’ll be charged full price.” I refused to deal so I hung up. Immediately after, four charges were made to my card on file from Jazzy Pet Spa. A shame. Will tell everyone I can how disgusting their service is.