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Urban Chic Beauty

Urban Chic Beauty Reviews Summary

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Beauty Salons | Leeds

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24b Lands Ln, Leeds LS1 6LB

Trustguide Rating

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A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Urban Chic Beauty?

As of Apr 14, 2024, 134 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Urban Chic Beauty's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 14, 2024
Last updated
April 14, 2024

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Urban Chic Beauty's customer reviews analysis

Urban Chic Beauty appears to have fostered a positive reputation, primarily through the attentive and professional services of its staff, particularly focusing on personal care treatments such as waxing and hair styling. Customers frequently commend the salon for its warm and welcoming atmosphere, noting that staff members are friendly and put clients at ease during their treatments. The presence of several shout-outs to specific therapists such as Angelique, and favorable mentions of others like Emily, Victoria, and Alice, suggests a high level of personal customer service and skill within the team. Angelique, in particular, is acknowledged for her professional yet friendly demeanor, efficient service, and pain management during waxing procedures. The structured professionalism combined with a genuinely caring approach has led to customers expressing loyalty and a desire to return, some having patronized the salon for over a decade, indicating a well-established trust and customer satisfaction.

Positive Feedback

Positive feedback for Urban Chic Beauty is centered around its excellent customer service, skillful staff, and high-quality personal care treatments. Angelique, notably a standout therapist, is hailed for her professional, caring nature and ability to deliver pain-free and efficient waxing experiences. Clients praise the salon for creating a friendly environment that transforms routine beauty services into enjoyable experiences. Experienced staff like Victoria for hair services, and Shannon for massages, are mentioned for their expertise. Long-term customer loyalty over ten years reflects the salon's consistency in delivering excellent services, reinforcing its favorable reputation.

Concerns and Threads

There are minimal negative remarks about Urban Chic Beauty in the provided reviews. However, potential areas of concern for new clients might include the personal nature of waxing treatments, which can be anxiety-inducing for some. New customers may also hesitate over the trust required to try a new salon for high-expectation services such as full-head highlights. The intensity of personal recommendations underscores the importance of individual therapist-client relationships, which may imply variability in service satisfaction if a specific staff member is unavailable.

Frequently asked questions about Urban Chic Beauty

What services are highly recommended at Urban Chic Beauty?

Urban Chic Beauty is highly recommended for its waxing and hair services, including full-head highlights. Therapists such as Angelique come highly recommended for waxing, and customers have had positive experiences with other services offered by the salon.

Can I expect a pain-free waxing experience at Urban Chic Beauty?

Many customers report a relatively pain-free waxing experience, particularly praising staff members such as Angelique for their efficient technique and care taken to ensure client comfort during the process.

Is Urban Chic Beauty suitable for clients who are nervous about waxing?

Yes, the welcoming and friendly staff at Urban Chic Beauty are skilled at making clients feel comfortable, including those who are nervous. Therapists are known to be accommodating and provide detailed care tips to help ease any concerns.

Recent customer reviews and testimonials for Urban Chic Beauty

Urban Chic Beauty
C.J Denbow
5-Star
a month ago
Went here for the first time yesterday after looking for a good waxing therapist for a while. Angelique did my waxing and was very good. Friendly, efficient and took her time. I haven’t been for a while, so thought it might be a bit tougher than usual, but was not as painful as previous waxes I’ve had. Great results too. Will definitely be back and be my regular place to go to. All the other staff who were around were very friendly and pleasant too. Lovely overall experience.
Urban Chic Beauty
saja saadlaib
5-Star
4 months ago
From the moment I stepped into Urban Chic, I knew I was in for a special experience, and Angelique played a pivotal role in making that happen. Her professionalism was evident in every aspect of her approach. From her punctual and warm greeting to her attentive and expert consultation, Angelique set a tone of competence and care that is too rare these days. The service itself was impeccable. Angelique's skill is top-notch, and her attention to detail is commendable. She listened intently to my needs and preferences, offering valuable suggestions that enhanced my experience. Throughout the service, she maintained a perfect balance of friendly conversation and focused professionalism, making me feel both valued as a client and relaxed. What stood out most, however, was Angelique's commitment to excellence. She went above and beyond to ensure that every aspect of the service was to my liking. Her expertise, combined with her genuine passion for her work, shone through, resulting in an outcome that exceeded my expectations. In conclusion, my experience at Urban Chic, under the care of Angelique, was nothing short of outstanding. Her professionalism, skill, and dedication to customer satisfaction are a true asset to the establishment. I highly recommend her services to anyone looking for quality and care that goes above and beyond.
Urban Chic Beauty
Aliona Gubina
5-Star
8 months ago
Amazing service, done my hair with Victoria and it’s absolutely stunning. I have long blonde full head highlights and you girls know how hard it’s to find good, caring hairstylists. Will definitely recommend. Looking forward to try more services from that saloon.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Urban Chic Beauty's customers had a positive experience.

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Urban Chic Beauty

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
134
reviews
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About Urban Chic Beauty

Beauty Salons
Beauty salon specialising in male & female intimate waxing
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