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The Tetley Reviews Summary

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Art Galleries | Leeds

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The Tetley, Hunslet Rd, Leeds LS10 1JQ

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Tetley?

As of Apr 15, 2024, 523 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of The Tetley's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024

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The Tetley's customer reviews analysis

The reputation of The Tetley can be discerned as generally positive, based on recent customer reviews. A significant number of customers have expressed high satisfaction with personal events like weddings and renewal receptions, mentioning the venue's flexibility, effectiveness in communication, and high level of customer service. The staff's attentiveness and the venue's overall atmosphere are mentioned as highlights, contributing to smooth and memorable occasions. However, there is a contrast in the experiences of visitors who attended for the creative and artistic side, pointing out a deficiency in offerings, particularly for children, and sometimes sparse exhibitions. Food quality receives consistent praise across numerous reviews, with the pie and chips, 'Yorkshire Horderves', and chip butties being highlighted. The physical aspects of the location, including its interior and exterior spaces, garner positive remarks for ambiance, particularly during art-focused events such as exhibitions and workshops.

Positive Feedback

The Tetley appears to excel in hosting personal events, as reflected by glowing testimonials from patrons who have held wedding-related activities there. The dedicated and personalized service offered by team members, especially Holly, receives repeated commendation. The adaptability in accommodating personal preferences and ensuring events run smoothly indicates a strong emphasis on customer experience. In terms of the venue, its aesthetics and unique charm as a photo backdrop are frequently mentioned. The overall food experience stands out, including the varied and well-received menus, from formal dishes to casual fare. The Tetley also serves as an inviting hub for the art community, with its exhibitions, workshops, and publishing opportunities fostering a creative and engaging atmosphere.

Concerns and Threads

Despite various positive aspects, there are critiques that could impact The Tetley’s reputation. Visitors have noted a shortfall in activities for children, suggesting room for improvement in making the venue more family-friendly. Additionally, some patrons experience the artistic component as lacking, describing exhibitions as 'sparse' and expressing a need for more extensive or immersive offerings. While the venue's aesthetic appeal and food services are well-regarded, these shortcomings in the creative and educational domains prevent a universally strong endorsement, particularly from those seeking a comprehensive cultural experience.

Frequently asked questions about The Tetley

Is The Tetley suitable for children?

While The Tetley has attracted positive remarks for certain family-friendly aspects, some visitors feel it could offer more activities specifically designed for children, such as interactive play areas or educational engagement with art.

Can The Tetley cater to special occasions like weddings?

Yes, The Tetley is frequently mentioned as a desirable venue for weddings, with bespoke planning services and dedicated staff like Holly earning high praise for their meticulous coordination and execution of special events.

Are there dining options available at The Tetley?

The Tetley’s food receives consistent acclaim, featuring a range of offerings from casual meals like pie and chips to more elaborate options such as grazing tables, with visitors often complimenting the taste and presentation.

Recent customer reviews and testimonials for The Tetley

The Tetley
Catriona And Jed
5-Star
a year ago
We chose The Tetley for our wedding as we were looking for a central location that would be warm, casual and a great backdrop for photos. We had a really great experience planning the wedding with Holly, and all communication was effective and efficient. We also felt that we were listened to every step of the way and all of our opinions and ideas were catered for. On the day, the staff were amazing and couldn’t help us enough! All our guests commented on how amazing the food was (pie and chips was perfect for our wedding day!) and the rooms looked absolutely stunning. We can’t thank the staff enough for looking after us and setting up the rooms exactly as we wished, and we’ll never forget the friendly feel of The Tetley.
The Tetley
Michael Williams
5-Star
4 months ago
Pretty limited in its offering, other than an interesting building and a great cafe/bar, it's not worth visiting. The creative side of things let this place down. There is a distinct lack of things for kids to do or engage with. No space for colouring in, no seating areas and limited info on the art itself.
The Tetley
Meg India
5-Star
6 months ago
Had a great morning here seeing the Afra Eisma exhibition and exploring the Tetly board room. Brunch was really really good! Nice atmosphere.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Tetley's customers had a positive experience.

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The Tetley

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
523
reviews
Excellent
Good
Average
Fair
Poor
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About The Tetley

Art Galleries
Contemporary art gallery complex in an art deco former brewery HQ, with exhibitions, bar & dining.
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