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The Murrayfield Nursery

The Murrayfield Nursery Reviews Summary

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Nursery | Edinburgh

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52 Saughton Cres, Edinburgh EH12 5SP

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Murrayfield Nursery?

As of Mar 13, 2024, 19 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of The Murrayfield Nursery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 11, 2024
Last updated
March 13, 2024

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The Murrayfield Nursery's customer reviews analysis

The Murrayfield Nursery's reputation, as depicted by the customer reviews, reflects a highly positive and satisfactory experience for both parents and their children. Consistent themes of high-quality childcare, effective communication, and proactive staff contribute to the nursery's favorable standing. Parents commend the seamless settling in of their children, with children attending the nursery reportedly happy and engaged in daily activities. The utilisation of the Famly app for updates and pictures garners appreciation for keeping parents informed and involved in their children's experiences, highlighting the nursery's commitment to transparency and fostering strong parent-nursery relationships. The feedback reveals a sense of trust in the nurturing environment and the developmental benefits observed in their children. The staff's approachability and their perceived genuine care for the children contribute significantly to the nursery's esteemed reputation.

Positive Feedback

Parental feedback for The Murrayfield Nursery emphasizes highly positive experiences characterized by the children's smooth adaptation to the nursery and the variety of engaging and developmental activities provided. The staff receive commendable reviews for their professionalism, support, and caring nature, ensuring a welcoming atmosphere for both children and parents. Frequent and reassuring updates via the Famly app are particularly lauded, as they allow parents real-time insights into their child's day, including sleep patterns, meals, and the day's activities. This open line of communication is also extended to efficient administrative interactions. The physical site is noted as being perfect for young children, with mention of a safe environment and praises for the convenience and care taken during drop-off and pick-up routines.

Concerns and Threads

Despite the overwhelmingly positive feedback, the available reviews do not provide any specific or recurring negative aspects of customer experience at The Murrayfield Nursery. Each review indicates satisfaction, with no mention of areas requiring improvement or reports of negative incidents. However, this lack of negative feedback should not discount the possibility of such issues existing but rather indicates that the submitted reviews reflect the experiences of a group of satisfied customers. Prospective clients should consider seeking additional sources or directly contacting the nursery for a more balanced view.

Frequently asked questions about The Murrayfield Nursery

How does the nursery handle communication and updates with parents?

The Murrayfield Nursery uses the Famly app to provide daily updates, photos, and important messages, allowing parents to stay informed about their child's day and maintain an open line of communication with the nursery staff.

What is the settling in process like for new children at the nursery?

According to parent reviews, the settling in process at The Murrayfield Nursery is smooth and effective. Children are reported to adjust quickly and happily, with supportive staff that make the transition easier for both the child and parents.

Is The Murrayfield Nursery accommodating for varying parent schedules and needs?

The reviews suggest that the nursery is accommodating for parents with different schedules, offering flexible session bookings and indicating a willingness to work with parents to meet their needs, as evidenced by their support with additional sessions and smooth transitions for families moving to the area.

Recent customer reviews and testimonials for The Murrayfield Nursery

The Murrayfield Nursery
Yvonne Higgins
5-Star
2 years ago
Our little one (almost 13 month) started at Murrayfield nursery 6 weeks ago and has settled amazingly well. He goes in with a smile on his face and comes out with one too. This has made going back to work so much easier knowing he’s happy there. The activities he does each day are fulfilling and fun and he loves participating in them. The daily updates and pictures we receive via the app are amazing and put my mind at rest. The communication and admin side of the nursery is also great. Thanks team
The Murrayfield Nursery
Elif Gialouts
5-Star
2 years ago
Both my daughter’s had wonderful time here. My eldest one started at 17 months old and graduated during summer to go to Primary 1. Great transition period from nursery to Primary. My younger daughter two years old is still in the nursery. Learning every day with the best staff ever. Wonderful activities in safe environment and very open staff for consultation/conversation with parents.
The Murrayfield Nursery
John Murray
5-Star
2 years ago
Our child has attended Murrayfield Nursery since summer 2021 and loves it. The team are very friendly and able and the site is perfect for little children. We get daily updates and photos too via the nursery app. The other children and their families seem very nice too. Highly recommended!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Murrayfield Nursery's customers had a positive experience.

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The Murrayfield Nursery

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
19
reviews
Excellent
Good
Average
Fair
Poor
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About The Murrayfield Nursery

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