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Little Explorers Day Nursery

Little Explorers Day Nursery Reviews Summary

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Nursery | Liverpool

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Future House, 25 Pomona St, Liverpool L3 5TL

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Little Explorers Day Nursery?

As of Mar 13, 2024, 16 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Little Explorers Day Nursery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 6, 2024
Last updated
March 13, 2024

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Little Explorers Day Nursery's customer reviews analysis

Analyzing the corpus of reviews provided, Little Explorers Day Nursery appears to have cultivated an overwhelmingly positive reputation among the parents of children attending the facility. Parents commend the nursery for its exceptional care, engagement, and nurturing environment. Staff members such as Bev, Danielle, and Nicola are identified by name, suggesting a personalized and invested approach to childcare that resonates with families. The administrative process is described as convenient and seamless, enhancing customer experience further. The educational content and the inclusive, supportive ambiance promote a conducive learning atmosphere, appreciated by both children and parents. Notably, there is a single dissenting review that raises concerns about the quality of food provided and the environmental restrictions during cleaning times. The shift in opinion described in that review signals a potential area for improvement, though it represents an isolated view amongst a series of commendations.

Positive Feedback

The feedback for Little Explorers Day Nursery is predominantly positive, revealing several key factors contributing to customer satisfaction. Specifically, parents appreciate the dedicated and affectionate staff who create a warm, family-like atmosphere. The staff's professionalism shines through in their readiness to accommodate schedule changes and attentive listening to parents' concerns. Additionally, the nursery stands out for its compelling educational framework that engages children in both learning and social development. The utilization of an online reporting system with photos is notably effective in involving parents in their children's day-to-day activities. Management is lauded for its accessibility, responsiveness, and eagerness to incorporate parent and child perspectives into their operational model. Parents express deep trust in the safety and well-being of their children at Little Explorers, underlining the nursery's exceptional service standard.

Concerns and Threads

Despite the plethora of praise for Little Explorers Day Nursery, a single review underscores some negative aspects that could tarnish the nursery's overall reputation if not addressed. The dissatisfaction mentioned includes concerns over the provision of food, particularly the absence of hot meals and a perceived lack of variety and nourishment in the meals provided. Additionally, operational issues such as the restriction of movement due to flooring being cleaned during operational hours caused discomfort and limited the children's activities. This indicates that the nursery may benefit from revisiting its food program and operational protocols during cleaning to ensure consistent positive experiences for all children and parents.

Frequently asked questions about Little Explorers Day Nursery

How does Little Explorers Day Nursery ensure the safety and well-being of the children?

The nursery maintains a safe and nurturing environment with a dedicated and professional staff team. Personalized care and regular communication ensure that children's safety is prioritized. Reviews suggest that parents trust the nursery to take good care of their children.

Are parents kept informed about their children's activities and progress?

Yes, Little Explorers Day Nursery utilizes an online reporting system to keep parents updated on their children's daily activities, learning, and social skills development, complete with accompanying photos for a comprehensive overview.

Can parents discuss scheduling needs and concerns regarding their children with Little Explorers Day Nursery?

Certainly. The staff is praised for being accommodating, flexible, and open to discussion regarding individual children's needs, including scheduling changes and any concerns parents might have.

Recent customer reviews and testimonials for Little Explorers Day Nursery

Little Explorers Day Nursery
Barrak Mosawi
5-Star
6 months ago
I'm really happy with the nursery's care for my son. They've been taking care of him since he was 7 months old until his first birthday, and I'm very satisfied. All the nursery staff, especially Bev who looked after my son, have been wonderful with him. I always felt like my child was safe and well taken care of. They even helped us celebrate his first birthday, which meant a lot to us. I'm a doctor for kids, and I know how important good care is. The nursery exceeded my expectations. I trusted them completely and felt like they treated my son like family. I want to say a big thank you to everyone at the nursery. Your care and kindness really made a difference for my child. I would definitely recommend this nursery to other parents.
Little Explorers Day Nursery
Fabia Khan
5-Star
a year ago
I would recommend this nursery to everyone who is looking for one as I know how difficult it can be while your trying to choose a suitable one for your little ones. I can guarantee you won’t be disappointed with this nursery. My baby has been going here since August 2021 and I have never had any issues. The staffs are amazing, very friendly and welcoming. You always feel you can discuss about your child and they listens. I am confident my baby is well looked after. If I ever have any issues and need a day swapping for work, etc. they always made me feel at ease and accommodated. I am very happy with this nursery and my baby loves going here too :) Thanks you Little Explorers for making us parents feel good and not guilty for leaving our kids in nursery and going to work!
Little Explorers Day Nursery
Chinenye Ilozue
5-Star
2 years ago
Little Explorers is a gem of a nursery and both my children have absolutely thrived under the care of the staff. My 5-year old daughter started at Little Explorers when she was 17 months old and continued in their care for after-school and holiday club. They have nurtured her through this most crucial time of life and she has blossomed into a confident, clever and caring girl, with large part thanks to the wonderful, inclusive and supportive environment at Little Explorers. My 2 year old boy started when he was 13 months and has absolutely loved every moment of his time with the wonderful staff, he always had the bigeest smile each morning at drop-off. The leadership at Little Explorers is excellent. Danielle is a brilliant manager who understands children and knows each child very well and cares so much about her staff. She is dynamic and driven and ensures that the best standards are maintained at the nursery and is always striving to improve the quality of care, always taking into account the perspective of the parents and children. This is unique and is a large part of why Little Explorers is such a special place. Nicola the deputy manager is also wonderful and has a genuine heart for all the children and helps them learn and grow to the best of their abilities. The staff all operate within this high standard of care and the nursery is a safe and engaging environment for the children, which is exactly what is needed for these crucial early years. Both my children have been so happy at Little Explorers and the nursery has shown itself to be the best of the best in terms of the care they provide and communication with us as parents. I would encourage everyone to enrol their children here. We would definitely still be at Little Explorers if we had stayed in Liverpool! Keep up the great work.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Little Explorers Day Nursery's customers had a positive experience.

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Little Explorers Day Nursery

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
16
reviews
Excellent
Good
Average
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Poor
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About Little Explorers Day Nursery

Nursery

Little Explorers is a Grade 2 nursery, that provides childcare for children aged birth to 11 years, through its nursery, breakfast, after school and holiday clubs.Situated in the knowledge quarter of Liverpool’s busy city centre, the nursery is accessible by car, bus and train. An ample car park means that there is no rush when dropping off or picking up.With a holistic approach to child development, staff ensure that children are encouraged and supported to develop as a 'whole person' with varied interests and respect for others and their different backgrounds.The menu is vegetarian and is cooked daily by the cook on-site. Children can bring in a packed lunch if preferred or lunches can be bought on a daily basis.

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