Sally's years of experience, knowledge, expertise, and common sense approach are invaluable! Very honest, fair, and straightforward business practices. She and her team are friendly and keep everything very clean and COVID safe. She and her team cleaned and conducted a video inspection of one of our fireplace chimneys (they had done the same on our second fireplace for a prior owner, so immediately recognized there was no need to reinspect just yet - saved us that cost). The video inspection identified areas of missing mortar in the joints between flue tiles, rendering the fireplace unsafe to use. Thus, Sally and her team returned to perform a relining of both flues with HeatShield (Irish Sweep is one of the only companies in the Bay Area with certification from the HeatShield manufacturer to do this work). They also installed a top mount damper on a flue where the original interior damper had rusted out. Works like a charm and seals completely. The complex work went smoothly and on schedule. When less material was needed than first estimated, Sally adjusted her fee downward accordingly. We'll happily stick with Irish Sweep for all our future chimney needs! Services: Chimney inspections, Chimney repair & restoration, Rain cap installation, Chimney cleaning