T Rock Roofing & Construction Reviews
Rated 4.9 based on 306 Reviews
Roofing Contractors in Dallas
9330 Lyndon B Johnson Fwy #900, Dallas, TX 75243, United States
Published on
March 1, 2024
Last updated
July 10, 2025
The reviews for T Rock Roofing & Construction present a dichotomy in customer experiences. On one hand, there is a commendable number of clients praising the company's responsiveness, professionalism, and quality of work. Especially noted is their thoroughness in explaining the roofing process, effective communication, and punctuality. Cleanup after completion of projects is highlighted as meticulous, leaving the work sites in pristine condition. On the other hand, there are pointed criticisms about the lack of follow-through on promised work, particularly in the area of customer service and project management. Complaints center around delays, unfulfilled commitments, and difficulties in coordination and communication post-service agreement. The failure of project managers to supervise subcontractors adequately has also been cited as an issue leading to property damage and extended project timelines. These contrasting experiences suggest a potential inconsistency in service delivery and project oversight within the company.
Based on customer reviews, T Rock Roofing generally leaves the project site very clean, with diligent removal of debris and nails. However, some reviews mention the potential for inconsistency regarding follow-up and project completion, so it is advisable to discuss expectations and project management with your contact beforehand.
T Rock Roofing has been praised for efficient handling of insurance claims, with several reviewers noting their thorough assistance and advocacy throughout the process. Nevertheless, you may want to ensure clarity on all communications regarding supplemental requests and the scope of insurance coordination.
If you face any problems, it's recommended to address your concerns directly with T Rock Roofing's customer service. Based on varying experiences, it would also be prudent to document all communications and agreements to facilitate resolutions and, if necessary, seek out an independent roof inspector post-service.
T Rock Roofing & Construction has been serving Dallas / Fort Worth with roofing excellence for over 60 years! Thousands of residential, commercial, and industrial roofing systems installed, all with a Rock Solid Lifetime Warranty..Our team is committed to maintaining a clutter-free, professional work site. We always work with minimal disruption to your business or home routine, and always clean up when we are finished. Most of our jobs are completed in a single day.We have grown our company over the past 60 years earning people’s business one by one. We offer slate and tile roof cleaning. Do all roof type repairs and replacements. Call now for your same day free inspection.
