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Sunset Blvd. Investigations, Inc.

Sunset Blvd. Investigations, Inc. Reviews Summary

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Private Investigators | Los Angeles, CA

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714 W Olympic Blvd #933, Los Angeles, CA 90015, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Sunset Blvd. Investigations, Inc.?

As of Mar 13, 2024, 41 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Sunset Blvd. Investigations, Inc.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 20, 2024
Last updated
March 13, 2024

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Sunset Blvd. Investigations, Inc.'s customer reviews analysis

Sunset Blvd. Investigations, Inc., as observed from the client testimonials, demonstrates a robust reputation for delivering outstanding investigative services across a variety of scenarios, including personal and legal matters. Common themes such as fast response times, personal attention to detail, and a high level of professionalism are consistently mentioned. Customers express a deep appreciation for the caring and compassionate approach taken by team members, particularly Randy and Heidi, who are often directly named for their exceptional service. It appears that the investigators at Sunset Blvd. go beyond contractual obligations, empathetically engaging with their clients' dilemmas. Moreover, there seems to be a strong sense of trust among clients, who feel secure and supported in the hands of the Sunset Blvd. team. The company's ability to provide safety and reassurance in internet dating contexts, locate missing persons with sensitivity, and exceed expectations in legal investigations contributes to its esteemed reputation.

Positive Feedback

Sunset Blvd. Investigations, Inc. is frequently praised for their quick and thorough responses, with clients highlighting the company's efficiency in delivering results, often within a matter of hours. Reviews emphasize the personal and empathetic nature of the customer service, with team members Randy and Heidi receiving notable acclaim for their caring demeanor and willingness to extend assistance beyond commercial expectations. The company's ethical stance, illustrated by refusing to accept payment for work they deemed unnecessary or offering free assistance, cultivates a perception of integrity and sincerity. Additionally, their success in complex tasks, such as locating lost family members or serving subpoenas where others have failed, solidifies their reputation as resourceful and accomplished investigators. Clients also appreciate the sense of safety and calm provided during stressful situations, outlining the company’s role in not only solving cases but also providing emotional support and clarity.

Concerns and Threads

The provided customer testimonials for Sunset Blvd. Investigations, Inc. do not explicitly mention any negative experiences or areas of dissatisfaction among the reviewers. Since the data source lacks critical feedback or accounts of poor service, it is challenging to construct an objective perspective on negative aspects without the presence of such reviews. All shared client interactions and outcomes have been overwhelmingly positive, which is indicative of a company that strives to meet or exceed client expectations. However, it is important to acknowledge that the absence of negative reviews in this specific set does not necessarily negate the existence of any less satisfactory experiences; it simply means they are not represented in this data sample.

Frequently asked questions about Sunset Blvd. Investigations, Inc.

How quickly can Sunset Blvd. Investigations, Inc. provide results?

Many clients have reported that Sunset Blvd. Investigations provides efficient and prompt service, often delivering results within a few hours to a couple of days, depending on the complexity of the case.

Do the investigators at Sunset Blvd. Investigations, Inc. go beyond what is contractually obligated?

Client testimonials suggest that the investigators, especially Randy and Heidi, are known to provide extensive assistance and support, exceeding what is contractually required and demonstrating a genuine concern for their clients' well-being.

Can Sunset Blvd. Investigations, Inc. assist with legal matters such as serving subpoenas?

Yes, Sunset Blvd. Investigations has been noted for assisting law firms with challenging cases such as serving subpoenas, even in situations where the subject had been evading service for extended periods.

Recent customer reviews and testimonials for Sunset Blvd. Investigations, Inc.

Sunset Blvd. Investigations, Inc.
Molly Finn
5-Star
3 months ago
Received Outstanding Internet Dating Help When I Needed it!! I plan to use Sunset to help me verify guys very early in the process going forward. Will save me time, suffering and danger. Randy and his team provided answers in less than a hour for me when I was very worried about a supposed man I was texting with on an internet dating site. When I called Sunset, Randy answered the phone and after I told him the details he first said, “Don’t waste your money—I can tell you he’s a fake.” I still wanted them to check his DL (which they figured out almost instantly was fake) and gratis, they identified the person whom he had stolen his pictures from. I am no longer alone doing this internet dating with Sunset as my backup! I feel—and am—so much safer with their help.
Sunset Blvd. Investigations, Inc.
Steven Dehmlow
5-Star
6 months ago
I was very worried about and trying to contact an individual in California. I called Sunset and, fortunately, got Randy. He was genuinely concerned and worked extraordinarily fast. In less than 2 hours, Randy was able to confirm to me that the person I was concerned about was okay to my great relief. Randy never brought up money and when I asked about it, he told me it was no charge.
Sunset Blvd. Investigations, Inc.
Jamie Urbina
5-Star
2 months ago
Reached out about my dad and within a couple days he was found. Heidi was a great help and was a big part of me finding him. I had been looking all my life. Thanks again sunset investigators!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Sunset Blvd. Investigations, Inc.'s customers had a positive experience.

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Sunset Blvd. Investigations, Inc.

Overall Rating

TrustScore®
A+
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F
Verified by
Trustguide®
Overall Rating
5
/5
41
reviews
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About Sunset Blvd. Investigations, Inc.

Private Investigators

Sunset Blvd. Investigations, Inc. (SBI) is a privately owned & licensed investigative firm based in downtown Los Angeles. SBI's founders, Steve and Randy, come from diverse backgrounds of expertise that contribute to their effectiveness as private investigators. Combining their extensive history, they have over 80 years of experience, with half of that time spent as law enforcement officers.Upon retirement from Law Enforcement, both had achieved the designated rank of Detective, Steve with the Los Angeles Police Department and Randy at the Los Angeles Sheriff's Department. They worked on a wide array of criminal investigations, which equipped them with the tools and knowledge essential to be effective private investigators. 213-745-4080

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