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St Margarets Nursery & Pre-School

St Margarets Nursery & Pre-School Reviews Summary

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Nursery | Edinburgh

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10 Craigmillar Park, Edinburgh EH16 5NE

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about St Margarets Nursery & Pre-School?

As of Mar 13, 2024, 52 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of St Margarets Nursery & Pre-School's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 21, 2024
Last updated
March 13, 2024

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St Margarets Nursery & Pre-School's customer reviews analysis

St Margarets Nursery & Pre-school has garnered an overall positive reputation based on customer feedback from the provided reviews. Parents consistently praise the nursery for its supportive and caring staff, strong focus on child development, and rich variety of activities offered. An emphasis on strong communication is also notable, with parents appreciating the detailed end-of-day catch-ups, online blogs, and updates provided via a mobile app. The facility's environment, from spacious interiors to diverse outdoor play areas, is identified as favorable and contributing to children's enjoyment and development. There appears to be a collective appreciation for the nursery's efforts to foster strong relationships between the children, their peers, and the staff. While the sentiment is overwhelmingly positive, a desire for more frequent updates on the online journal suggests room for improvement in communication frequency.

Positive Feedback

Key positive features of St Margarets Nursery & Pre-school highlighted by customer reviews include an attentive and nurturing staff, robust communication with parents, and a stimulating environment promoting child development. The nursery staff are celebrated for being caring, supportive, and for creating strong bonds with the children. Parents have specifically highlighted the excellent facilities, and how the diverse range of activities and access to outdoor play areas contribute to their children's happiness and well-being. The nutritious and varied food options provided at the nursery are also well-received by both parents and children. Regular updates through an online journal and mobile app are appreciated ways the nursery keeps parents engaged and informed about their children's day and progress.

Concerns and Threads

While the feedback for St Margarets Nursery & Pre-school is predominantly positive, there are minor areas of criticism that emerge from the reviews. Some parents express a desire for more frequent updates on the children's activities and progress via the nursery’s online journal. This suggests that while the existing communication methods are valued, there may be an expectation or preference for more consistent or in-depth digital engagement with the children’s experiences at the nursery. However, it's important to note that this is not a widespread complaint and is counterbalanced by the overall satisfaction with the nursery's communication strategies.

Frequently asked questions about St Margarets Nursery & Pre-School

What kind of activities and programs does St Margarets Nursery & Pre-school offer?

St Margarets Nursery & Pre-school offers a wide range of activities including outdoor play, educational games, visits to local parks and care homes, and various child-focused development activities. They focus on different learning outcomes each week and ensure that the activities are stimulating, varied, and appropriate for each child's developmental stage.

How does St Margarets Nursery & Pre-school keep parents updated on their child’s progress?

The nursery maintains robust communication with parents through end-of-day catch-ups, an online journal, regular photo and video updates via a mobile app, and notifications about learning activities and meal menus. This multi-faceted approach ensures that parents feel connected and informed about their child's daily experiences and development.

Do parents feel that their children are safe and cared for at St Margarets Nursery & Pre-school?

Yes, parents consistently report that the staff at St Margarets Nursery & Pre-school are very caring and invested in the children's well-being. The staff are described as positive and helpful, providing a safe and nurturing environment. The strong bonds formed between staff and children contribute to the sense of safety and care at the nursery.

Recent customer reviews and testimonials for St Margarets Nursery & Pre-School

St Margarets Nursery & Pre-School
Phil H
5-Star
2 months ago
Both of our children have been attending St Margarets this last year and we are extremely happy with the experience they have had. The children both love it there and have formed great bonds with the excellent staff and also created some amazing friendships with their peers. We have seen amazing progress in their development thanks to the teaching and care at the nursery. The facilities are excellent with a wide range of activities and access to a wonderful outside area. There is also great communication with end of the day catch ups and online blogs. I would highly recommend St Margarets.
St Margarets Nursery & Pre-School
Harriet E
5-Star
3 months ago
Our little girl has been going to St Margaret’s for the last almost 18 months. It is such a wonderful nursery, the facilities are lovely and fresh and clean. The staff clearly care so much about the children. Our little girl tells us all about her little friends and how one of her teachers is her best friend. With all the different activities and resources they have available it is clear how much this setting has helped our daughters development. The food offering is also excellent with our daughter trying loads of new foods. It’s so lovely to know how happy our daughter is at nursery.
St Margarets Nursery & Pre-School
Albeena Sofi
5-Star
3 months ago
We’ve been delighted with the care and attention our son receives at St. Margaret’s Nursery. The management's flexibility with start dates has been exceptional. The staff are very supportive, providing regular updates at pick-up, which we find reassuring. Additionally, their online journal gives a glimpse into our son's day. While we wish for more frequent updates in their online journal, we understand the effort involved and hope for one update every week or once every two weeks! The big, bright interiors and gardens contribute to a spacious and well-lit setting, creating a wonderful atmosphere for kids to thrive in. Their strong communication strategy, including updates on learning activities and meal menus, adds an extra layer of transparency and involvement for parents, enhancing the overall experience. Seeing our son so happy there reassures us that this nursery has played a significant role in his development. Overall, we’re grateful for the nurturing environment and care our child receives at St. Margaret’s Nursery.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of St Margarets Nursery & Pre-School's customers had a positive experience.

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St Margarets Nursery & Pre-School

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
52
reviews
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Average
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About St Margarets Nursery & Pre-School

Nursery

At St Margarets we put children at the heart of everything we do. You will find committed staff, creative places to play and a happy, caring environment. Care, play and learning are all vitally important here at St Margarets

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