The Sobell Leisure Centre's reputation appears to be in a state of transition due to ongoing refurbishments. Customers report limitations on available activities and a sense of incompleteness in areas such as the soft play zone, which seems not to meet the expectations with its limited offerings. The center's staff receives mixed reviews—some customers describe them as friendly and professional, while others felt a lack of warmth or experienced inefficient service, particularly at the reception. Despite the renovations, which seem to have stemmed from flooding damage, there is anticipation and hope for improvement. Positive experiences in specific activities like trampolining and gymnastics are highlighted, along with appreciation for the center's atmosphere, cleanliness, and low prices.
Positive customer feedback for the Sobell Leisure Centre focuses on the friendly and professional nature of the staff, the clean environment, and the value for money. The gym facilities and the trampoline area are particularly praised, providing good memories and effective services like grippy socks and safety presentations. Taekwondo classes and supportive gymnastics instructors are mentioned as assets of the centre, contributing to a sense of community and engagement. The provision of separate spaces for younger children, a cafe, and seating areas also add to the center's attractions, catering to families looking for indoor activities on rainy days.
Negative aspects in the customer feedback revolve around the impact of ongoing refurbishments, which create limitations and an atmosphere that some find unwelcoming. The soft play section is cited as sparse and insufficiently engaging, with one customer's child becoming bored swiftly. Accessibility issues are noted, with no lift available for strollers, potentially making the venue less accommodating for parents with young children. Other customers express discomfort with the cleanliness of the toilets and difficulties encountered due to organizational aspects like parking, navigation within the centre, and the clarity of announcements. The one-way system in the building also seems to pose challenges, particularly in terms of accessing bathroom facilities during activities.
The Sobell Leisure Centre caters to various age groups, offering a separate play area for under 5s and activities such as gymnastics and trampolining that appeal to school-aged children and teens. Family-friendly activities like taekwondo are also available.
Currently, due to refurbishments, the centre has reported accessibility issues, such as a lack of a lift, which can make it challenging for people with strollers or mobility issues to navigate between floors.
Yes, the centre offers a cafe and seating areas for relaxation and snacks. However, it's advised to be aware of possible cleanliness issues with the toilets and to consider that navigation inside the centre might be affected by current refurbishments.
Huge complex offering indoor & outdoor sports courts, a boxing gym & a fitness centre.
