Featured review

As of Apr 13, 2024, 576 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Smiths Restaurant's customer reviews analysis

Overall, SmithS Restaurant enjoys a positive reputation, as suggested by the latest reviews from customers. Patrons consistently cite the quality and flavor of the food, the professionalism and friendliness of the staff, and the ambiance of the venue. The frequently mentioned 'excellent' dining experience is a hallmark of SmithS Restaurant's service, anchored by a variety of menu choices and dishes that cater to dietary restrictions with flexibility and ease. However, there are occasional mentions of minor disappointments, specifically with certain aspects of the cooking and a rare lapse in service. The thoughtful accommodation for dietary needs and the provision of allergy-friendly options stand out. Financially, customers consider the restaurant to offer good value for money, despite a few extra charges for premium items. Accessibility is generally good with notable exceptions, such as restroom facilities potentially challenging for wheelchair users.

Positive Feedback

Customers express a high degree of satisfaction with SmithS Restaurant, highlighting numerous positive dimensions of their dining experience. Key aspects include the culinary quality, with descriptions like 'outstanding,' 'bursting with flavour,' and 'top-notch' indicating that SmithS scores highly on food-related expectations. Reviewers also draw attention to the excellent service quality, often emphasizing the staff's attentiveness and professionalism. The ambiance of the restaurant is well-received, fostering a 'relaxed and friendly' atmosphere conducive to enjoyable dining experiences. The menu's diversity and accommodation for dietary restrictions, along with reasonable pricing for the offered fare, are further positive factors contributing to the restaurant's favorable customer feedback.

Concerns and Threads

Despite the general acclaim, certain negative aspects within the customer feedback for SmithS Restaurant do emerge. One recurrent criticism pertains to the cheese platter being served too cold and lacking details about the cheese varieties on offer, detracting from an otherwise positive dining experience. Additionally, there is a mention of a dish's flavor profile being perceived as 'a bit flat,' suggesting opportunities for enhancing the gustatory impact of some menu items. In terms of service, although largely praised, there was an incident where service faltered during the payment process. Accessibility also poses an issue, with the restroom facilities not being fully accommodating for wheelchair users, which stands in contrast to other proactive measures taken by the restaurant to ensure diner comfort.

Frequently asked questions about Smiths Restaurant

Does SmithS Restaurant cater to dietary restrictions?

Yes, SmithS Restaurant is accommodating toward dietary restrictions. Customers report that the restaurant can alter dishes to be gluten-free without a fuss and offers an array of suitable choices for those with specific dietary needs.

Is SmithS Restaurant suitable for special occasions?

Absolutely, SmithS Restaurant is frequently mentioned as a superb venue for special occasions. Their ability to provide excellent food, service, and atmosphere make it a recommended choice for events like anniversaries and birthdays.

Is there convenient parking available at SmithS Restaurant?

Parking can be challenging as SmithS is situated on a busy street. While there is on-street parking available, it's often busy. However, accommodations are available for blue badge holders, allowing parking directly outside the restaurant.

Recent customer reviews and testimonials for Smiths Restaurant

Aileen Murray

5-Star

2 months ago

Today was my first visit to SmithS and I wasn't disappointed. Lovely menu with plenty of choices. Friendly staff. I would recommend and I would definitely go back.

Diana Nacheva

5-Star

5 months ago

I wanted to take a moment to share my dining experience at Smiths in Uddingston, as it truly exceeded all my expectations. From the moment we walked in, I was impressed by the ambiance and attention to detail. The food was absolutely outstanding - every bite was bursting with flavour and expertly prepared. Not only that, but the service was impeccable. Our server, without a doubt, was the epitome of excellence. She anticipated our needs effortlessly and ensured that our dining experience was flawless from start to finish. Whether it was promptly refilling our cups or ensuring that our orders were delivered exactly as requested, she went above and beyond to create an exceptional dining experience for us. It's rare to find such dedicated and attentive service in today's fast-paced world, and I must say that she set the bar incredibly high. I highly recommend the Smiths to anyone looking for a memorable evening filled with delectable cuisine and top-notch service. It truly is an excellent place for dinner and drinks in Uddingston.

Bill Morrison

5-Star

6 months ago

The food was outstanding and incredibly good value for money. This is real city-centre quality and as good as anything I have had in Glasgow or London Service from for young staff was professional and first class. Relaxed and friendly atmosphere in a comfortable room.

Read all reviews

Smiths Restaurant Reviews Summary

Trustguide Rating

What do customers say about Smiths Restaurant?

Own this business?

Featured review

Smiths Restaurant's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Smiths Restaurant

Does SmithS Restaurant cater to dietary restrictions?

Is SmithS Restaurant suitable for special occasions?

Is there convenient parking available at SmithS Restaurant?

Recent customer reviews and testimonials for Smiths Restaurant

Satisfaction Score

Overall Rating

About Smiths Restaurant