On the negative side, the cost of the attraction is occasionally seen as steep relative to the experience provided. Some customers are left with mixed feelings about the overall value for money, with one particular review expressing a belief that the duration of the ride did not match the advertised time. There are further comments on operational aspects, such as the observation that not all gondolas are being loaded at once, resulting in longer wait times than necessary. Additionally, one review cites an experience of discomfort due to the gondala swaying and the speed of the wheel, indicating that for some, the ride can be physically unsettling. Such feedback suggests that while many find their experience satisfactory, there is a segment of the clientele that perceives room for improvement, mainly in the pricing and operation logistics.