This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Singl-End Garnethill?
As of Apr 07, 2024, 1351 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Singl-End Garnethill's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Created by
Trustguide
Published on
April 7, 2024
Last updated
April 7, 2024
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As of Apr 07, 2024, 1351 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
Singl-end Garnethill appears to hold a strong reputation for its vibrant atmosphere, diverse menu, and inclusive dining options. Customer experiences are largely positive, with recurring praise highlighting the establishment’s friendly staff, dog-friendly policies, and the quality and taste of the food, especially their baked eggs and gluten-free offerings. The ambiance of the cafe is frequently commended for its charm and relaxing vibe, indicating a consistent theme of it being a pleasant space for dining. However, there are instances of dissatisfaction, where service and value for money are criticized. Reports of unfriendly staff and missing items from plates, alongside perceived high costs, suggest some inconsistencies in service quality. While many reviews recommend making reservations due to its popularity, there's a trend indicating that the venue may struggle to maintain the same levels of quality during peak times.
Positive Feedback
Customers frequently praise Singl-end Garnethill for its excellent food, particularly spotlighting the quality and taste of their signature baked eggs, French toast, and the variety of cakes. The gluten-free options are notably appreciated, enhancing its appeal to those with dietary restrictions. The ambiance of this eatery is frequently mentioned as 'quirky' and 'special', contributing to a lovely dining experience that resonates with a diverse clientele. The mention of it as a 'hidden gem' infers that it holds appeal for locals and tourists seeking a unique spot away from the main street. The dog-friendly aspect adds to the café’s inclusive and welcoming environment. Customer service is also generally perceived as friendly and attentive, as evidenced by the proactive offer of assistance to a customer on crutches, which reflects positively on customer care.
Concerns and Threads
While Singl-end Garnethill has garnered a lot of positive feedback, certain negative aspects have also emerged. Some reviews express disappointment regarding customer service, describing encounters with staff as unfriendly or even 'haughty'. The issue of miscommunication or missing items from orders could signify operational oversights. Additionally, a few customers feel that Singl-end does not provide value for money, citing small portions and higher prices, especially when compared to typical Scottish/British breakfast standards. Despite the food quality being well-received, these factors contribute to a lack of complete satisfaction for some guests. A recommended reservation policy indicates potential concerns with capacity management during busy periods, which might affect the overall dining experience.
Frequently asked questions about Singl-End Garnethill
Is it necessary to make a reservation before visiting Singl-end Garnethill?
Yes, due to the cafe’s popularity and limited capacity, it is recommended to make a reservation to secure a table, particularly during peak times.
Does Singl-end Garnethill offer options for customers with dietary restrictions?
Yes, Singl-end Garnethill is noted for its excellent range of gluten-free options and is accommodating to various dietary restrictions.
Is the cafe dog-friendly?
Yes, Singl-end Garnethill is recognized for being dog-friendly, allowing diners to enjoy their meals accompanied by their canine friends.
Recent customer reviews and testimonials for Singl-End Garnethill
Alasdair Duncan
5-Star
3 months ago
6 stars would be good 👍
What can I say.... what a place ... on the back of their baked eggs I have now invested in a pan to make my own haha won't be as good but I have to try!!
Place is fantastic and when we were there it was a Sunday morning and had a great buzz of people, really chilled and relaxed.
Once we had finished the young man on the desk asked if wanted to use the ramp at the back as I am on crutches just now recovering from a surgery, he didn't have to do this but the fact he did was fantastic customer care and engagement
We will definitely be back...
Karen Watson
5-Star
3 months ago
Great place to go for great food and drinks served in a friendly atmosphere. Good value. Love that it is sooo dog friendly. Although I've not sampled them the cakes look amazing, the Christmas offerings were a feast for the eyes and I'm sure the mouth
Aimz
5-Star
4 weeks ago
Very cute place for breakfast. Definitely a hidden gem that I recommend. I had the French toast which was delicious! They also have a selection of cakes which i didn't have chance to try but all of them looked so good
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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