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Damascena Coffee House Moseley Reviews

Rated 4.5 based on 2681 Reviews

133 Alcester Rd, Moseley, Birmingham B13 8JP

Cafes Birmingham

Published on
April 25, 2024
Last updated
June 16, 2025

What Customers Are Saying About Damascena Coffee House Moseley?

wonderfully relaxing experience

Servers are super nice and patient

staff were friendly and welcoming

amazing customer service

so helpful and friendly

ever so friendly and welcoming

go out of their way to make you feel at home

value for delicious food

helpful and so accommodating

Lovely service from Sara!

service was slower than expected

Trustguide extracts key phrases from reviews about Damascena Coffee House Moseley and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Damascena Coffee House Moseley's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Damascena Coffee House Moseley Ratings

5

As of Based on 2681 revies as of Apr 25, 2024

Damascena Coffee House Moseley Score

100%

As of Based on 2681 revies as of Apr 25, 2024

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Customer Reviews

As of Jun 16, 2025, 2681 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Damascena Coffee House Moseley's publicly available reviews View source

H H rated Damascena Coffee House Moseley 5 stars
a week ago
We recently visited Damascina in Mosley Village, and it was a wonderfully relaxing experience. The cozy atmosphere made it a perfect spot to unwind with a cup of coffee. We also tried some Arabic sweets, which were delicious and complemented the coffee perfectly. A lovely little gem if you're looking for a calm, welcoming place to sit back and enjoy some quiet time. Follow more of my reviews and activities on Instagram: @h_bermani
Y Z rated Damascena Coffee House Moseley 5 stars
5 months ago
The ambiance is nice. Servers are super nice and patient. We had a good brunch here. Food is okay. The thing we loved the most was the falafels with humus. They were freshly fried and very tasty.
Giles Batchelor rated Damascena Coffee House Moseley 5 stars
5 months ago
I was really excited to visit here following a recommendation from my wife and her mother, and I really was not disappointed. On arrival the staff were friendly and welcoming and we were quickly seated at a table, and provided with menus for food and drinks. The menu is quite varied and everything sounded so nice, I struggled to decide as it's not a type of cuisine I'm familiar with, but I made some choices based on the clear descriptions. Drinks were served quickly, and we had to wait a little while for food (this is clearly stated on the menu). When the food arrived, it was well presented in a combination of bowls and square wooden trays and looked very appetising. Everything I ordered was lovely, and everything I tasted from the rest of the party's dishes was equally good. I particularly enjoyed the lamb soup (I forget the menu name) but I had such a depth of flavour, it made me really happy. Desserts were chosen from a cabinet near the front of the store, and we're very enjoyable, again in line with the cuisine a little different from every day fare elsewhere. Particular mention to Lerla and Ferdi who provided excellent service the whole time we were there. Would I visit again, yes, most definitely, perhaps brunch next time as the breakfast menu looks exciting.

Reviews Summary

The overall sentiment in customer reviews for Damascena Cafe in Moseley is highly positive. Reviewers consistently note the welcoming ambiance, attentive staff, and quality of both drinks and food, especially highlighting Arabic sweets, falafels, and the diverse menu. Staff members such as Ferdi, Mohammed, Wisal, and Sara receive individual mentions for their helpfulness and professionalism. While a couple of reviews regard the food as merely satisfactory, and occasional delays are noted, communication about wait times is transparent.

Common feedback includes praise for the cozy atmosphere, value for money, and the café's suitability for quiet relaxation or social gatherings. Many regular customers mention the consistency in service quality over the years and improvement in food offerings. Team members are appreciated for their efficient service, and the management’s visible commitment is regarded positively across Birmingham, particularly in Moseley.

Overall, Damascena Cafe is regarded as a reputable dining spot in Birmingham, especially for those seeking a relaxed and friendly environment. Repeat visits and long-term patronage reinforce its positive local reputation for both food and hospitality.

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Frequently Asked Questions About Damascena Coffee House Moseley

Do Damascena Cafe staff offer recommendations and menu guidance?

Yes, staff at Damascena Cafe are described as knowledgeable and happy to provide recommendations, ensuring that customers unfamiliar with the cuisine can make informed choices based on clear menu descriptions.

Is Damascena Cafe suitable for both quiet time and gatherings?

Yes, multiple reviewers highlight Damascena Cafe as a cozy, calm setting ideal for unwinding, while also being a suitable venue for family and friends’ gatherings, thanks to its relaxed ambiance and accommodating staff.

What are the value and pricing like at Damascena Cafe?

Reviews mention that Damascena Cafe offers good value for money, with reasonable prices for both food and drinks. The quality and portions receive positive feedback relative to cost.

About Damascena Coffee House Moseley

Cafes
Damascena Cafe operates as a cafe specializing in Middle Eastern cuisine, with offerings such as Arabic sweets, specialty coffees, tea, and a variety of dishes including soups, dips, and platters. The company serves customers in-person at its Moseley location, providing a dine-in experience in a cozy, relaxed atmosphere.

Damascena Cafe follows a full-service model, where customers are seated and attended by staff who provide menus, take orders, offer recommendations, and deliver food and drinks to the table. Desserts are displayed for customer selection, and the cafe operates with clearly communicated wait times and efficient, friendly service.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.