The feedback for Rebshan Beauty Salon reveals a mixed picture of customer experiences, creating a complex overall company reputation. On the positive side, some clients are highly satisfied with the beauty services provided, especially eyebrow threading, commending the skillfulness of specific technicians like Sunita and Amber. However, this positive sentiment is marred by criticisms regarding unannounced price increases, unprofessional staff behavior, and a lack of hygiene in certain services such as facials. Additionally, customers mention operational concerns, including long wait times and inefficient booking systems that lead to confusion during appointments. The salon's recent venture into nail services has had an underwhelming reception, with complaints about a lack of ambiance and comfort. Overall, while there are commendable facets of the salon's offerings, there are also substantial areas in need of improvement to avoid alienating potential repeat customers.