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Precision Overhead Garage Door Service
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Precision Overhead Garage Door Service Reviews Summary

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Garage Door Companies | Miami, FL

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14280 SW 142nd St STE 208, Miami, FL 33186, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Precision Overhead Garage Door Service?

As of Apr 30, 2024, 612 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Precision Overhead Garage Door Service's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Five stars for Precision

installation was fantastic

worth the wait

Top notch service

very professional and efficient

Amazing experience

100% satisfied with my service

Super knowledgeable and pleasant

seamless sales process

Great job

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 30, 2024
Last updated
April 30, 2024

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Precision Overhead Garage Door Service's customer reviews analysis

Analyzing a collection of current reviews for Precision Overhead Garage Door Service of Miami reveals a robustly favorable reputation. Consistently, customers express high levels of satisfaction with both the sales and installation processes, underlining professionalism, timeliness, and helpfulness as characteristic of their interactions. Technicians, particularly Alejandro, Fabian, and Eduardo, are frequently mentioned for their courteousness and efficiency, suggesting that staff performance is a significant contributor to the company's positive image. Client feedback also points to a thorough approach, as technicians ensure customer understanding of product use, maintenance, and provide clear explanations of service options. Delays associated with custom-sized doors appear as minor issues, yet are mitigated by the company's commitment to quality and proper matching of products. The customer experience spectrum, as presented, leans heavily towards excellence, with the company demonstrating attentiveness and a solution-oriented attitude in both expected and unexpected situations.

Positive Feedback

Key positive elements inherent to customer feedback for Precision Overhead Garage Door Service encompass three salient aspects: service quality, staff professionalism, and process efficiency. Technicians, notably Alejandro, Fabian, and Eduardo, receive accolades for their punctuality, attentiveness, and polite demeanors. The inclination towards maintaining clear communication and transparency in imparting knowledge and understanding of the products to customers also stands out, illustrating a commitment to thorough customer service. Affirmations of receiving recommendations on optimal product utilization and maintenance suggest that the company seeks to extend its service value beyond the initial installation or repair. Moreover, evidence of promptness in service delivery, such as arriving on time even amidst challenging traffic conditions, resonates throughout the feedback. Customers seem to derive a sense of trust and contentment from this consistency.

Concerns and Threads

Despite the overwhelmingly positive reflection, scrutiny of customer testimonials does yield minor negative feedback for Precision Overhead Garage Door Service. A singular instance mentions an accidental damage to a custom-sized door, which led to a delay in the installation process. While the customer ultimately praises the color matching and rebuild quality, indicating satisfaction, the occurrence of a delay is notable. Another account, although not directly critiquing the service, expresses regret over structural constraints that prevented the customer from engaging with the company's services. It suggests potential limitations in accommodating non-standard installations, a factor worth considering for prospective clients with unique requirements. However, these critiques are infrequent and overshadowed by the flood of positive experiences, suggesting they are exceptions rather than indicative of a trend.

Frequently asked questions about Precision Overhead Garage Door Service

Are the technicians from Precision Overhead Garage Door Service punctual and knowledgeable?

According to customer reviews, technicians like Alejandro, Fabian, and Eduardo are consistently highlighted for their punctuality and knowledge. They arrive on time and are equipped to explain and install the products expertly.

Does Precision Overhead Garage Door Service provide clear guidance on operating new installations?

Yes, the feedback suggests that part of the company's service includes thorough explanations of product operation and recommendations for maintenance, ensuring customers are comfortable with their new installations.

How does Precision Overhead Garage Door Service handle non-standard door installations or issues during service?

The company appears to handle customized needs with a commitment to quality. In the event of accidental damage or unique requirements, they are responsive and work toward delivering a satisfactory solution, including rebuilds or finding alternative options.

Recent customer reviews and testimonials for Precision Overhead Garage Door Service

Precision Overhead Garage Door Service
Nikki Denisse
5-Star
2 months ago
Five stars for Precision Overhead Garage Door Service of Miami with their professionalism and work as a whole. Eduardo was accommodating and made the process simple. Alejandro the technician came on time and was extremely helpful and kind. He made sure to test everything out with me and talked me through all the controls ensuring I understood how to work my new and improved garage door before departing. I would definitely recommend this company to others. Thank you! :)
Precision Overhead Garage Door Service
Daniel Taylor
5-Star
6 months ago
This installation was fantastic. Alejandro and Fabian did a wonderful job. They ensured that the door was installed properly free of any obstructions or limitation. They also left my garage clean, free or debris, or product material. Both were courteous and knowledgeable. They both provided instructions on the proper operation of the door, and I also received recommendations on products that can help me get the most out of my door. Would highly recommend. Great job!!!
Precision Overhead Garage Door Service
Brian Blank
5-Star
3 weeks ago
They came out and reviewed my options for the door however mine needed customized as it wasn’t standard size. Once i was told it was ready for installation they informed me they had damaged it accidentally so rather than putting in a damaged door they had it rebuilt and rescheduled the installation. Took awhile but was worth the wait. they matched the color of the door perfectly with my other garage door as well
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Precision Overhead Garage Door Service's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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Precision Overhead Garage Door Service

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
612
reviews
Excellent
Good
Average
Fair
Poor
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About Precision Overhead Garage Door Service

Garage Door Companies
Precision Overhead Garage Door Service of Miami proudly serves homeowners throughout Miami-Dade & Monroe Counties. Opened in 2016, we specialize in new garage door and opener installation, replacement and repair. We pride ourselves on our reputation and we stand behind our work. We look forward to assisting you with all of your garage door needs. Call Us 24/7!
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