homepage
/
Dallas, TX
/
Garage Door Companies
/
Metro Garage Door Repair
Metro Garage Door Repair logo

Metro Garage Door Repair Reviews Summary

Unclaimed

Garage Door Companies | Dallas, TX

Claimed

11126 Shady Trail Suite. 116, Dallas, TX 75229, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Metro Garage Door Repair?

As of Apr 29, 2024, 270 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Metro Garage Door Repair's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Juan did an awesome job.

Juan who just installed our new garage door springs was friendly and efficient.

Super respectful and professional.

Customer service on point and the service was excellent!

Dallas Team did a great job.

He was clean, courteous, & professional.

We appreciate using Metro for many years and highly recommend.

Very knowledgeable and explained things.

Quick quote, reasonable pricing and excellent service.

He was very professional and sorted the door very quick.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 29, 2024
Last updated
April 29, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Metro Garage Door Repair's customer reviews analysis

The collective customer reviews for Metro Garage Door Repair reflect a highly positive experience with the company's services. Customers frequently cite the professionalism, efficiency, and knowledge of the technician, particularly a worker named Juan, as reasons for their satisfaction. The timeliness of services rendered, especially in emergency situations, appears to be a significant factor contributing to the company's reputation, along with clear communication and transparent pricing. Moreover, customer feedback highlights the courtesy and technical skill of the staff, notably Luis, who received specific praise for his clean, courteous, and professional manner. A recurring theme in the reviews is the company's capability to provide same-day service, with several customers recommending Metro Garage Door Repair for its swift response to urgent repair needs and thorough troubleshooting.

Positive Feedback

Positive customer experiences with Metro Garage Door Repair are chiefly characterized by the swift response to service requests, an important factor for customers dealing with emergencies. The efficiency of the technicians is highlighted, with customers expressing satisfaction with the quick turnaround for repairs. The quality of customer service is praised, with specifics such as friendly demeanor, respectful and professional behavior, and the ability to explain technical details in a layperson's terms, enhancing the overall experience. Technicians are described as knowledgeable, capable of adeptly navigating new technologies, and providing options without high-pressure sales tactics. Several reviews mentioned both satisfaction with the pricing and the high-quality work completed, indicating that customers perceive the value provided to align with the cost.

Concerns and Threads

While the customer reviews provided are overwhelmingly positive, no explicit negative feedback is mentioned in the reviews regarding Metro Garage Door Repair. The absence of negative comments suggests customers have not found fault with the service or the technicians. However, it is important to remain objective and consider that not all experiences may be represented in this limited sample, and prospective customers should seek a wider range of reviews for a more comprehensive understanding of the company's performance.

Frequently asked questions about Metro Garage Door Repair

How quickly can Metro Garage Door Repair respond to emergencies?

According to customer reviews, Metro Garage Door Repair is known for their swift response to emergencies, often providing same-day service.

What kind of repair work can Metro Garage Door Repair handle?

Customer feedback indicates that Metro Garage Door Repair technicians are skilled in handling a wide array of garage door issues including broken springs, circuit breaker problems, new door installations, and setting up door apps.

Do technicians at Metro Garage Door Repair help explain the work they do?

Yes, customers have noted that the technicians, notably one named Juan, are not only professional but also take the time to explain the repairs and installations in a way that's easy to understand.

Recent customer reviews and testimonials for Metro Garage Door Repair

Metro Garage Door Repair
Pierre Giacotto
5-Star
2 months ago
Juan did an awesome job. Came right on time and it was super fast. I called in the morning they came that same day. Highly recommend.
Metro Garage Door Repair
jtbrnc1
5-Star
4 weeks ago
Our garage door broke last night and Metro Garage Door Repair was able to come out today to repair our door! Juan who just installed our new garage door springs was friendly and efficient with the repair. We appreciate their quick response! Highly recommend this company!
Metro Garage Door Repair
Justin Garcia
5-Star
2 weeks ago
Juan did an awesome job helping me troubleshoot and figuring out my circuit breaker was inop and going straight into a new installation with a completely new set up and works perfect! Super respectful and professional.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Metro Garage Door Repair's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Metro Garage Door Repair

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
270
reviews
Excellent
Good
Average
Fair
Poor
More details

About Metro Garage Door Repair

Garage Door Companies
Family owned and operated local business. Metro Garage Door Repair Dallas,TX - have more than 19 years of experience, serving and installing garage doors the entire Dallas area. A fast response, quality materials, professional, experience and responsible technician. More than anything we believe in a full service which includes a warranty after the technician finished his work, you will be given a full warranty on his job and on the materials he installed in your household, thus making your mind at ease, and know that you are fully covered.
Expand