Overhead Garage Doors Reviews Summary

Unclaimed

Garage Door Companies | Philadelphia, PA

Claimed

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Overhead Garage Doors?

As of Apr 29, 2024, 32 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Overhead Garage Doors's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

very polite and took minutes to diagnose

great customer service

Very professional, neat and did great work

look fantastic

most affordable, reliable, and friendliest

prompt, neat and did great work

service is top notch

performed the repair in about an hour

my go to for residential garage doors

respond quickly and do quality work

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 29, 2024
Last updated
April 29, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Overhead Garage Doors's customer reviews analysis

The overall reputation of Perretta Overhead Garage Doors is consistently depicted as exemplary across recent customer reviews. Analysis of feedback indicates a trend of rapid and reliable services, suggesting that the company prioritizes customer convenience and satisfaction. Customers frequently commend the company for its professional, neat, and efficient work ethic, demonstrating that Perretta is adept at meeting and often exceeding client expectations. The presence of skilled technicians coupled with a fair pricing model further bolsters the company's image. The narrative reports a pattern of Perretta's staff being punctual, well-mannered, and adept at diagnosing and quickly resolving issues, which enhances the perceived value of their service offerings. Notably, the personal experiences shared by customers point towards the company's ability to handle both installations and repairs while maintaining a high standard of quality, thereby reinforcing the trust in Perretta Overhead Garage Doors as a reliable and honest service provider.

Positive Feedback

Customer feedback for Perretta Overhead Garage Doors is overwhelmingly positive, reflecting several key aspects that contribute to the company's strong reputation. Firstly, the company's rapid response time and effective problem-solving are lauded, with technicians offering prompt and proficient repairs. Their customer service aspect is perceived as warm and sincere, exemplified by their 'salt of the earth' personalities and honest assessments. Another major positive is the quality of their product selection, described as high-quality doors offered at good prices. Installations are reported to be conducted with professionalism and neatness, with the added benefit of competitive pricing structures. Adding to the positives, the staff's knowledge and helpfulness during installations and the follow-up service for adjustments solidify customer trust and satisfaction. The reviews portray a business that not only meets expectations but is also dedicated to maintaining a courteous, reliable, and affordable service.

Concerns and Threads

The analysis of the customer feedback for Perretta Overhead Garage Doors reveals a scarcity of negative aspects. However, it is critical to note that any service-based company could potentially encounter operational hiccups or customer-specific grievances, which are, in this instance, either not reported or overshadowed by the volume of positive reviews. The rarity of mentioned downsides may indicate that such occurrences are infrequent or are managed effectively enough not to warrant public complaint. Nevertheless, it remains necessary for prospective customers to consider the possibility of minor issues arising, as indicated by the mention of 'minor adjustments' needed after installations, though they were swiftly and adequately addressed. The absence of critical feedback could also reflect a company's commitment to customer service and extensive problem resolution, which can prevent the escalation of customer dissatisfaction.

Frequently asked questions about Overhead Garage Doors

What are the typical response times for service calls?

According to recent reviews, Perretta Overhead Garage Doors often provides rapid service, with technicians diagnosing issues and completing repairs often within an hour, suggesting that response times are swift and cater to immediate customer needs.

Are the prices for Perretta Overhead Garage Doors competitive?

Yes, customers frequently cite the company's pricing as fair, affordable, and highly competitive. This is consistent across multiple reviews that mention both the affordability of repairs and the reasonableness of prices for new installations.

How does Perretta Overhead Garage Doors handle post-installation issues?

The company appears to handle post-installation adjustments and issues effectively, with reports of timely and competent follow-up service. Adjustments, when needed, are performed willingly and resolve the matters to the customers' satisfaction.

Recent customer reviews and testimonials for Overhead Garage Doors

Overhead Garage Doors
Sophia Bora
5-Star
a week ago
I called Peretta and they came out to service my garage door right away. Both men that came were very polite and took minutes to diagnose the problem and fixed my door within the hour. It was a simple fix and so affordable. I was so impressed with their "salt of the earth"personalities and they really were so honest and knew i had to get it done for selling my house. The price they charged me was a gift. My garage door is working with no issue now. I would recommend them to anyone who is looking for an honest evaluation and competency. Thank you Peretta doors!
Overhead Garage Doors
Christine Ciarrocchi
5-Star
a month ago
Love my new garage doors! Nice family owned business with great customer service, from the initial contact to help with selecting my doors to the install. Nice selection of high quality doors at a good price. Knowledgeable, polite and helpful installers. Thank you!
Overhead Garage Doors
Nancy Martinelli
5-Star
a month ago
We would highly recommend Perretta Overhead Garage Doors. Very professional, neat and did great work! We are very pleased with our new garage door!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Overhead Garage Doors's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Overhead Garage Doors

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
32
reviews
Excellent
Good
Average
Fair
Poor
More details

About Overhead Garage Doors

Garage Door Companies
Garage Door Company
Expand