Featured review

As of Apr 17, 2024, 86 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Poppies Cleaning Service's customer reviews analysis

Poppies Cleaning Service has garnered a positive reputation through its thorough and professional cleaning services. The reviews collectively attest to the company’s ability to handle specialized tasks such as deep cleaning before the sale of a house, end of tenancy cleaning, and post-construction clean-ups. Repeatedly, clients mention the company's punctuality, reliability, and the high quality of cleaning. The team’s attention to detailed tasks, such as cleaning behind units and inside cupboards, contributes to the satisfaction of customers. The provision of a friendly and professional customer service experience appears to be a key element of Poppies' operations, with mentions of efficient communication and accommodating management teams. Though not the cheapest option available, the customers seem to find the service justifiable by the professionalism and outcome of the work.

Positive Feedback

Key positive aspects from customer feedback include the professionalism and the quality of cleaning services provided by Poppies. Clients praise the company for their efficiency, mentioning that tasks are completed on time and to a high standard. The detail-oriented approach taken by cleaners, such as the thorough cleaning of all surfaces including those often overlooked, has notably left a positive impression. The customer service experience is another significant positive, with clients highlighting the friendly demeanor of staff and prompt communication. The reliability and flexibility of the service, including proactive communication about schedule changes, add to the overall commendation of the company’s strengths. Furthermore, the staff's proficiency and friendliness, both in direct service and administrative interactions, seem to solidify customer satisfaction and loyalty.

Concerns and Threads

The dataset of reviews provided does not offer much in the way of criticism for Poppies Cleaning Service. However, one point that could be construed as a negative aspect, albeit indirectly, is the mention of the service not being the cheapest option. This implies that while customers are impressed with the quality of service and professionalism, the pricing may be a consideration for some potential clients that could influence their decision to use the service. Additionally, one review indicates that the job opportunity at Poppies was not the right fit for the individual, which suggests potential areas for improvement in job suitability or work environment that are not specified but could impact staff turnover and consistency of service.

Frequently asked questions about Poppies Cleaning Service

What type of cleaning services does Poppies specialize in?

Poppies Cleaning Service specializes in a range of cleaning services including deep cleaning for house sales, end of tenancy cleaning, post-construction clean-ups, and regular home cleaning. They also offer additional services such as carpet cleaning and oven cleaning.

Is Poppies Cleaning Service known for its reliability and punctuality?

Yes, several reviews praise Poppies for their reliability and punctuality, mentioning that they are consistent in their scheduling and proactive in communication about any needed changes.

How does Poppies Cleaning Service stand in terms of cost compared to other cleaning services?

Poppies Cleaning Service may not be the cheapest option available, but customers find the quality of service and professionalism to be worth the cost. Their detailed approach and high-level results are highlighted as justifications for the price.

Recent customer reviews and testimonials for Poppies Cleaning Service

Kevin “Rye Smile” Greenwood

5-Star

4 days ago

I contacted Poppies as I needed a deep clean prior to a house going on sale. Due to the nature of the clean it would take 2 days (day 1 everything but carpets, day 2 carpets). The team cleaned ALL surfaces (behind free standing units, coving, internal cupboards, blinds pictures and replacing items where necessary). Work completed on time to high level. Overall, I was really impressed with the result. Definitely recommended.

Naomi Burnet

5-Star

a month ago

Have loved our experience with Poppies, everyone we have spoken with or met has been very friendly and professional. Both of the cleaners who we have worked with, firstly Devon and now Katy have done an excellent job at making our home feel lovely and clean!

Angel Veil

5-Star

a week ago

Very pleased with Jasmin today. She did more than expected and was very quick. Been with Poppies for a few years now and they always do a good job.

Read all reviews

Poppies Cleaning Service Reviews Summary

Trustguide Rating

What do customers say about Poppies Cleaning Service?

Own this business?

Featured review

Poppies Cleaning Service's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Poppies Cleaning Service

What type of cleaning services does Poppies specialize in?

Is Poppies Cleaning Service known for its reliability and punctuality?

How does Poppies Cleaning Service stand in terms of cost compared to other cleaning services?

Recent customer reviews and testimonials for Poppies Cleaning Service

Satisfaction Score

Overall Rating

About Poppies Cleaning Service