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Peter Vardy BMW Edinburgh logo

Peter Vardy BMW Edinburgh Reviews

Rated 3.9 based on 686 Reviews

20C Seafield Rd E, Edinburgh EH15 1ED

Car Dealerships Edinburgh

Published on
April 12, 2024
Last updated
June 17, 2025

Reviews Summary

The overall sentiment in customer reviews of Peter Vardy BMW is strongly positive, with reviewers consistently referencing outstanding customer service, knowledgeable staff, and a welcoming dealership environment. Customers highlight the professionalism and friendliness of specific team members, notably Omar, Thomas, and Megan, and express appreciation for smooth purchase or service experiences. A few customers mention traveling significant distances to use Peter Vardy BMW, reinforcing a perception of trust and satisfaction. No specific criticisms or negative feedback were present in the available reviews.

Frequent themes include attentive and accommodating service, transparent communication around finance or repairs, and thoughtful extra touches during the sales process. Several reviewers mention efficient processes, detailed explanations of products and warranties, and prompt follow-up after their visit. Repeat custom and willingness to recommend Peter Vardy BMW to family, friends, or other BMW enthusiasts feature prominently, especially in feedback from long-time or multi-vehicle customers across the Edinburgh area.

Overall, Peter Vardy BMW in Edinburgh builds a reputation for reliability, professionalism, and customer-oriented service, backed by repeat business and strong word-of-mouth recommendations. Based on reviewer feedback, the dealership is regarded as a leading choice for BMW sales and servicing in the UK, drawing customers from across regions. Attention to individualized support and consistently high standards underpin its strong reputation in the local automotive market.
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What Customers Are Saying About Peter Vardy BMW Edinburgh?

so friendly and supportive

reception team were friendly and helpful

Initial welcome from the staff on the front desk was warm and friendly.

Very friendly staff

well looked after by courteous staff

Fantastic sales and after sales service.

treated with professionalism and care

the engineer who provided a video straight to my iPhone

advisor was very helpful and kept me informed

treated with total Respect

Trustguide extracts key phrases from reviews about Peter Vardy BMW Edinburgh and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Peter Vardy BMW Edinburgh's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Peter Vardy BMW Edinburgh Ratings

5

As of Based on 686 revies as of Apr 12, 2024

Peter Vardy BMW Edinburgh Score

100%

As of Based on 686 revies as of Apr 12, 2024

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Customer Reviews

As of Jun 17, 2025, 686 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Peter Vardy BMW Edinburgh's publicly available reviews View source

Ninhonto rated Peter Vardy BMW Edinburgh 5 stars
2 years ago
Had an absolute stellar customer experience there. We went up all the way from Durham thinking we would be able to pick up the car on the go, which turned out to only be a test drive appointment (my bad). However, everyone there was so friendly and supportive - thanks to Omar and the team for going above and beyond, we were able to leave 4 hours later with our new car like kids on Christmas Day. This is just one of the many nice touches and gestures we received on the day. I would highly recommend them for their professionalism and impeccable services.
Michelle Brownlee rated Peter Vardy BMW Edinburgh 5 stars
6 months ago
Great experience at Peter Vardy BMW. The reception team were friendly and helpful and Thomas looked after me very well and my car back to me in a very short time period. Such a good experience and would recommend to anyone needing their car serviced.
Kelly Fortune rated Peter Vardy BMW Edinburgh 5 stars
6 months ago
Would highly recommend this dealership to family and friends. Initial welcome from the staff on the front desk was warm and friendly. Sales team were very knowledgeable and happy to accommodate and listen to all my needs and took lots of time to explain my options. The team are a credit to the Peter Vardy business!

Frequently Asked Questions About Peter Vardy BMW Edinburgh

How does Peter Vardy BMW handle customer service inquiries?

Staff members are consistently described as attentive and accommodating, providing personalized explanations regarding vehicles, options, and aftersales support. Efficient communication and tailored attention are emphasized, regardless of whether the customer is seeking a test drive, car purchase, or service appointment.

Can I request a specific staff member for sales or service?

While appointments can be booked for sales or service, several customers mention being looked after by specific team members such as Omar, Thomas, or Megan. It is likely possible to request individual staff based on prior positive interactions.

Are remote customers supported at Peter Vardy BMW Edinburgh?

Yes, reviews indicate that customers travel from regions such as Durham and Dunoon to use Peter Vardy BMW. The dealership accommodates travelers and aims to complete transactions or services efficiently, understanding the needs of non-local clients.

About Peter Vardy BMW Edinburgh

Car Dealerships
Peter Vardy BMW is a car dealership specializing in the sale and servicing of new and used BMW vehicles. Operating primarily from its Edinburgh location, the company offers test drives, vehicle financing, and a range of aftersales support for BMW owners, including repairs and maintenance performed by qualified staff.

The company functions through an in-person service model, where customers interact directly with reception, sales, and service teams. Purchase processes involve staff-led consultations, explanations of finance and warranty options, and tailored support throughout the buying or servicing journey. Follow-up communication and on-site amenities are integrated into the workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.