Peter Vardy BMW Edinburgh generally provides communication and support during recall procedures, including vehicle pick-up and drop-off services. They conduct complementary health checks and offer cleaning services. However, experiences may vary, and some customers have reported lack of courtesy cars during recall services.
Yes, the dealership is equipped with clean facilities and has provisions to entertain children during visits, ensuring a comfortable experience for family-oriented customers.
While some customers have had positive experiences with sales and service offers, there have been instances where promises such as vehicle refurbishments and voucher deliveries were not met. It's advisable to ensure clear communication and confirmation of all services and offers at the time of purchase.