What Customers Are Saying About Pearce & Son Chimney Sweep?
Trustguide extracts key phrases from reviews about Pearce & Son Chimney Sweep and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Pearce & Son Chimney Sweep's customers had a positive experience.
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Pearce & Son Chimney Sweep Ratings
5
As of Based on 53 revies as of Jan 10, 2024
Pearce & Son Chimney Sweep Score
As of Based on 53 revies as of Jan 10, 2024
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Customer Reviews
As of Mar 13, 2024, 53 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Pearce & Son Chimney Sweep's publicly available reviews View source
ANGELIKI BIRMPILI rated Pearce & Son Chimney Sweep5 stars
3 months ago
Always a pleasure having trusty people like Scott and Matt who very kindly visited my house twice to give me the best advice. Very professional, efficient and knowledgeable. The pride and craftsmanship of a family-ran business is second to none. Next appointment in a years time!
Emily Davison rated Pearce & Son Chimney Sweep5 stars
2 months ago
Scott and team were responsive, on-time, courteous and friendly. He answered all our questions and did a very thorough job. We are really pleased and will definitely be using his family firm again next time we need a sweep. Service: Chimney cleaning
Silvia Leonardi rated Pearce & Son Chimney Sweep5 stars
2 months ago
Absolutely a brilliant team! I called them to report a bird was trapped in the chimney stack behind the fireplace of my lounge. I was worried the bird could die if not promptly attended and that bring it could bring infestation to the flat should it have died in the current hot weather. They offered to visit promptly ( within half an hour from the call) for a very reasonable price. They worked efficiently, maintained the flat very clean, they were caring handling the bird and saved its life. They provided a top class sweep of the stack. I can only recommend them 100%!!!! Services: Animal removal, Chimney cleaning
Reviews Summary
Overall, Pearce & Son Chimney Sweeps seem to garner a highly positive reputation based on the curated customer reviews. The recurring themes in the feedback indicate that the team, including Scott and Matt, are professional, efficient, and courteous. Comments frequently highlight the company's timely responsiveness to service calls and the thoroughness of their work. As a family-run business, there is a noted presence of pride and craftsmanship in their service. Attention to detail and cleanliness, even in tasks that naturally involve mess such as chimney and stove cleaning, are commended. The company is also appreciated for their humaneness in animal removal situations, being not just a service provider but also exhibiting care for wildlife. The pricing is frequently mentioned as reasonable and competitive, suggesting that customers find value for money in their services. The ability to provide informative explanations about the processes carried out also enhances customers’ confidence and satisfaction.
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Frequently Asked Questions About Pearce & Son Chimney Sweep
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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