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Pandora Manchester Arndale Reviews

Rated 4.2 based on 367 Reviews

Unit L5 and L6, New Cannon Street, Manchester Arndale, Manchester M4 3AQ

Jewellers

Published on
April 14, 2024
Last updated
April 14, 2024

What Customers Are Saying About Pandora Manchester Arndale?

Trustguide extracts key phrases from reviews about Pandora Manchester Arndale and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pandora Manchester Arndale's customers had a positive experience.

Positive
Neutral
Negative

Pandora Manchester Arndale Ratings

5

As of Based on 367 revies as of Apr 14, 2024

Pandora Manchester Arndale Score

As of Based on 367 revies as of Apr 14, 2024

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Customer Reviews

As of Apr 14, 2024, 367 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Pandora Manchester Arndale's publicly available reviews View source

bethany bradley rated Pandora Manchester Arndale 5 stars
2 months ago
Amazing store! I was visiting for my 21st and thought I’d treat myself, I was served by Stefan who was an absolute pleasure! They were so professional and kind! Felt very welcomed and comfortable in the store with them, will 100% go back next time I visit.
lineup customs rated Pandora Manchester Arndale 5 stars
3 months ago
Well… where do I begin! I took a trip into Pandora recently. I was blown away! That goes for both the selection of jewellery and trinkets available, and the impeccable service. I was a little lost, being a 68 year old man. I was looking for a Christmas gift for my wife of 45 years, Julie. I was greeted by the fabulous sales assistant, Erin. Erin was absolutely great and spent as long as I needed talking me through absolutely everything. She was caring and patient, providing a relaxing and informative experience for what I thought would have been a daunting task. I had many questions, and they were all answered. A huge thank you to the lovely Erin, from a very happy customer. Have a wonderful Christmas and I look forward to popping in again, hopefully soon. Best, Steve.
Nathaniel Morris rated Pandora Manchester Arndale 5 stars
3 months ago
Not sure if the staff get wind of these but if they do. Annabelle was great and helped me pick out a little gift for my long distance girlfriend and was also really friendly and took a lot of interest into the relationship to help find a gift that she would love. Thanks a lot to Annabelle for helping because I'd be otherwise clueless

Reviews Summary

The overall reputation of Pandora Manchester Arndale reflects a predominantly positive customer experience, with recurring accolades for the individual attention and service extended by the store's employees. Customer interactions such as individualized assistance, patience, and thoughtfulness, often encapsulated by personal shout-outs to staff members like Stefan, Erin, Annabelle, Siobhan, Stephannie, and Leah, are seen as key elements to the store's positive image. While the range and seasonal sales of jewelry are deemed satisfactory, it's the customer service, marked by professionalism, friendliness, and product knowledge, that stands out as a significant influencer on the company's reputation. Despite these positive views, however, there are occasional indicators of service-related challenges pertaining to wait times and queue management, which have led to at least one negative experience.
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Frequently Asked Questions About Pandora Manchester Arndale

Are the staff at Pandora Manchester Arndale knowledgeable and helpful if I need advice on choosing a gift?

Yes, according to several customer reviews, the staff at Pandora Manchester Arndale are recognized for their product knowledge, patience, and personalized assistance. They are complimented for their eagerness to help customers in selecting suitable gifts.

Can I expect good customer service during busy seasons like Christmas?

Customers generally report receiving excellent service during busy seasons, with staff taking time to provide detailed assistance. However, as with any retail store during peak periods, there may be instances where service levels fluctuate.

Is there support available from Pandora Manchester Arndale if I experience issues with an online purchase?

Yes, customers have positively noted the support and advice given for online purchases, including seamless assistance with size replacements in the store.

About Pandora Manchester Arndale

Jewellers
Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.