The technicians at Overhead Door Company of Washington, DC are consistently praised for their expertise and ability to diagnose and fix problems efficiently. They are also appreciated for their ability to clearly communicate solutions to customers.
While many customers have had positive experiences, there was an incident involving rusted tension springs. The company addressed the issue promptly, suggesting a commitment to quality assurance, but it's advisable to inspect the work done and address any concerns with the company directly.
Technicians typically arrive within the scheduled timeframe, with customers expressing satisfaction with punctuality. However, there have been rare instances of delays, and customers are advised to allow some flexibility with service windows.
