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As of Apr 13, 2024, 521 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Orelle Birmingham's customer reviews analysis

The overall company reputation of Orelle, as reflected by recent customer reviews, is generally positive, with a commendable emphasis on exemplary service, atmosphere, and the unique scenic views the venue has to offer. A recurring theme is the high praise for the staff's hospitality and the live entertainment ambience, which appear to significantly enhance the dining experience. Customers frequently mention the spectacular views and the contemporary decor, often associating the restaurant with a New York vibe and setting it apart as an exceptional place in Birmingham. The food is often described as delicious, though it may not be the standout aspect of Orelle according to some patrons. While the focus tends to be on the overall experience rather than culinary excellence alone, the reviews suggest that for most customers, the combination of ambiance, service, and drinks selection more than compensates for any perceived shortcomings in the menu offerings.

Positive Feedback

Key positive aspects of customer feedback for Orelle highlight the venue's lofty ambiance and exceptional service. The breathtaking views offered from the 24th floor are consistently lauded, providing a distinct and memorable backdrop that customers appreciate greatly. The restaurant's service receives high marks for its attentiveness and friendliness, enhancing the overall dining experience. The quality of live entertainment has also been positively noted, as it contributes to a vibrant and enjoyable atmosphere. The food, while sometimes described as not the centerpiece of the experience, is nevertheless mentioned as delicious and paired well with the curated wine selections. The restaurant seems to strike a fine balance between offering a relaxed environment and providing an exquisite dining experience, making it an attractive destination for special occasions, such as anniversaries, as well as casual visits.

Concerns and Threads

Despite many positives, there are some recurring critical observations made by customers of Orelle. Some guests express that the food, while generally enjoyable, does not necessarily outshine other Birmingham establishments, indicating that there might be room for culinary improvement. A few reports of suboptimal service, such as slight sloppiness or unprepared staff, suggest inconsistencies in service delivery, particularly during busy periods like lunch. Furthermore, customers have noted the lack of availability of certain menu items like oysters and various wines, leading to mild disappointment for those who had specific expectations prior to their visit. These drawbacks, however minor they may seem in the larger context of positive reviews, point towards areas where Orelle could focus on enhancing consistency and meeting the high standards expected by its patrons.

Frequently asked questions about Orelle Birmingham

Can I visit Orelle for just drinks and entertainment?

Yes, Orelle provides a wonderful atmosphere not just for dining but also for enjoying drinks and live entertainment. Customers have had great experiences coming in for drinks at the bar area, especially on nights with live music performances.

Is the food at Orelle recommended for a connoisseur looking for a culinary-focused experience?

While many customers find the food at Orelle delicious, the restaurant is often celebrated more for its ambiance and views rather than the culinary experience alone. If your primary focus is on food, there may be other places in Birmingham that cater specifically to a refined palate.

Is Orelle an appropriate venue for special occasions?

Absolutely, Orelle has been praised for providing a memorable experience for special occasions. With attentive service, scenic views, and a great atmosphere, it's a suitable choice for celebrating events like birthdays, anniversaries, or special gatherings.

Recent customer reviews and testimonials for Orelle Birmingham

Will Daulphin

5-Star

a month ago

My experience of coming to Orelle for the first time was great. We only came for a drink in the bar area on a Saturday night but the atmosphere and service was great. There was a live singer/guitarist performing, setting the tone for the night with really cool renditions of RNB and Pop classics, along with a good amount of people and vibes in there. The drinks selection is great and the views are obviously unmatched in Birmingham rooftop wise.

Brimstone Stays

5-Star

4 weeks ago

This is probably my sixth visit and frankly I couldn’t care less what other people have to moan about, but can only talk about my own experience. We took my baby sister for her 21st birthday who has been wanting to come to the restaurant for nearly a year, But simply couldn’t find the time. Orelle is simply 10 out of 10 knock the socks off many Michelin star restaurants that I’ve been to in B’ham. The staff are very hospitable, food was incredible and the staff incredibly friendly I just like to say a massive thank you to the whole team and very much look forward to my next visit.

Lin Feeney

5-Star

a month ago

The most amazing experience in Birmingham. We’ve been to Michelin starred restaurants but Orelle beats them hands down on service & food. The views are great, but surpassed by the attentive staff & food. Try it, you will not be disappointed. Big shout out to Rijan 😁

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Orelle Birmingham Reviews Summary

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Featured review

Orelle Birmingham's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Orelle Birmingham

Can I visit Orelle for just drinks and entertainment?

Is the food at Orelle recommended for a connoisseur looking for a culinary-focused experience?

Is Orelle an appropriate venue for special occasions?

Recent customer reviews and testimonials for Orelle Birmingham

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Overall Rating

About Orelle Birmingham