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As of Mar 29, 2024, 2649 customers have reviewed this business and rated it 4.2 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Mumtaz Leeds's customer reviews analysis

Mumtaz Leeds has garnered positive remarks for its atmosphere, decor, and food quality, suggesting an overall positive reputation. The restaurant's interior and location, especially its dockside setting with views, enhance the dining experience as highlighted by the patrons. However, some concerns have been noted regarding service speed, with customers facing delays in seating and receiving orders. Price perception is mixed; while some find it justifiable given the taste and ambiance, others deem it excessive. The issue with billing for a large group reflects negatively on customer service and trust. Despite these critiques, the recurring appreciation for food and atmosphere suggests a strong foundation for the company’s reputation.

Positive Feedback

Key positive aspects from customer feedback at Mumtaz Leeds include the restaurant's atmosphere and interior design, which is consistently praised for its vibrancy and suitability for social media. Patrons are impressed by the tasteful decor and enjoyable location, particularly the scenic views by the docks. The culinary experience is also frequently lauded, with high marks for the diverse menu, the quality of meals, and the ample options for vegetarians and families. Service staff, in most cases, are commended for being friendly, polite, and attentive, as is the ample parking available, which adds convenience to the experience.

Concerns and Threads

Negative feedback for Mumtaz Leeds primarily revolves around service inconsistencies. Some clients faced undesirable wait times for seating and service, even with prior reservations, which impacted their overall experience. There is also an account of a significant billing error, met with less than satisfactory customer service, suggesting room for improvement in handling disputes and service recovery. The perception of value for money is contested; a subset of customers do not feel the prices reflect the value received. These points of dissatisfaction could potentially deter repeat business and influence prospective patrons.

Frequently asked questions about Mumtaz Leeds

What are the parking options at Mumtaz Leeds?

Mumtaz Leeds provides a private parking area across the road, with additional nearby on-street parking and a large multistory parking facility. The restaurant is also a short walk from the city center, offering various options to suit different needs.

Does Mumtaz Leeds offer options suitable for vegetarians and families with children?

Yes, Mumtaz Leeds offers a variety of vegetarian options catering to different tastes, and it is considered family-friendly with menu choices that appeal to both adults and children. The restaurant boasts wheelchair accessibility, enhancing its inclusivity.

Is the restaurant atmosphere suitable for special occasions?

Mumtaz Leeds offers a vibrant atmosphere with stylish decor and a scenic dockside location, making it an appealing choice for special occasions. Patrons also enjoy photo opportunities within the establishment, further contributing to a celebratory experience.

Recent customer reviews and testimonials for Mumtaz Leeds

Saif Ali

5-Star

a month ago

This place is amazing but busy based in Leeds it was well worth the visit. We did have to wait to be seated but it was worth it. There is plenty of room and the atmosphere is great.

rohim abdul

5-Star

4 months ago

Great food. Amazing taste. The place looks amazing aswell. Had a family meal here and they all loved the place and food. Staff are amazing aswell. Plenty of parking space here. And right next to boats that are docked making a great view. Alittle pricey though. Parking: They have a private parking area across the road. So no need to worry about parking.

Mohammed A

5-Star

8 months ago

Went for Eid celebration. Was seen to quickly, but floor service was poor, I had to wait for my drinks to come after I had my starter and was beginning my main course. The quality of food was good but price was not really worth it. They definitely got it right as the restaurant is more for social media photos rather than food.

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Mumtaz Leeds Reviews Summary

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Featured review

Mumtaz Leeds's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Mumtaz Leeds

What are the parking options at Mumtaz Leeds?

Does Mumtaz Leeds offer options suitable for vegetarians and families with children?

Is the restaurant atmosphere suitable for special occasions?

Recent customer reviews and testimonials for Mumtaz Leeds

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Overall Rating

About Mumtaz Leeds