Omar Khayyam Reviews Summary

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Indian Restaurants | Edinburgh

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1 Grosvenor St, Edinburgh EH12 5ED

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Omar Khayyam?

As of Apr 25, 2024, 1274 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Omar Khayyam's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

100% recommend.

This place doesn't disappoint.

The food was absolutely scrumptious.

Best I've had,warm thin,tasty and light.

The food was delicious and the service was great.

Loved the fresh bread.

The service was amazing.

Really appreciated when the owner recognised my parents.

Staff are simply top of their league.

Most items are overpriced for what they are.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Omar Khayyam's customer reviews analysis

The overall company reputation of Omar Khayyam is overwhelmingly positive, as gleaned from recent reviews. Customers repeatedly praise the food quality, highlighting its rich flavor, spice, and authenticity, which suggests that the culinary experience is a key component of customer satisfaction. The staff receives acclaims for being friendly, attentive, and providing exceptional service, which enhances the dining experience. The longevity of the restaurant is mentioned as an indicator of its sustained high standards. Decor and atmosphere are noted as tasteful and appropriate for both casual and more formal dining occasions. Some areas of improvement are noted regarding pace of service and maintenance, with occasional mentions of dishes not meeting expectations and spiciness level being a point of attention for those with milder palates.

Positive Feedback

Omar Khayyam's food quality is a consistent highlight in customer feedback, with dishes described as delicious, flavoursome, and authentically prepared. The Pashwari Naan, in particular, is singled out for its excellence, which could be indicative of the restaurant's attention to detail in preparing even the more commonplace items. Service is frequently characterized as professional, with a warm welcome and attentive staff contributing to a positive dining atmosphere. The value for money is perceived well, especially with mentions of the lunch special being inexpensive. Additionally, the restaurant's ability to accommodate groups and provide a diverse range of options, including vegetarian and halal choices, is well-received. The personal touches, such as recognition of returning customers after many years, speak to a commendable level of customer care.

Concerns and Threads

Despite the acclaim, there are aspects where Omar Khayyam shows room for improvement. Some patrons note that the service can be slow, which could detract from the overall dining experience for customers with time constraints. There are rare critiques of certain dishes not reaching expected highs, with flavor or portion size occasionally falling short, leading to a perception of some items being overpriced. Additionally, the spiciness level of the dishes can be overwhelming for customers with a preference for less heat, suggesting that the restaurant might benefit from clearer communication regarding the spice level or offering customizable spice options. Some customers also mentioned a need for maintenance, implying that the upkeep of the restaurant's physical space is necessary to match the quality of the food and service.

Frequently asked questions about Omar Khayyam

Is Omar Khayyam suitable for vegetarians and those who require halal options?

Yes, Omar Khayyam offers a variety of vegetarian options, and they also provide halal choices, making it a suitable dining destination for guests with these dietary requirements.

Can the spice level of dishes be adjusted at Omar Khayyam?

While traditional dishes are served with authentic spice levels, customers can request less spicy options. It is advisable to discuss your spice preference with the staff when ordering.

Is Omar Khayyam a good option for special occasions and large groups?

Yes, Omar Khayyam is recommended for family meals, birthdays, and can accommodate larger groups. The attentive service and spacious interior make it suitable for special occasions.

Recent customer reviews and testimonials for Omar Khayyam

Omar Khayyam
Courtney Bren
4-Star
6 days ago
Best food so far on our trip. It did come out quickly, the staff were lovely. 100% recommend.
Omar Khayyam
A B78
4-Star
5 months ago
My brothers 'local' came highly recommended by him. And rightly so. Somewhat of a legend in Edinburgh Omar Khayyam has been around for a long time, serving up some fantastic food. The fact they have been around for so long shows the high standard that they have continually produced over the years hasn't stopped. I'm still somewhat new to the Indian restaurant scene, so I've been very excited trying new places for the last couple of years. This place doesn't disappoint. After a warm welcome, we were served our drinks and shortly after the food. Every dish was delicious. So flavoursome and deep with spice and richness. And the puddings ! Amazing. I would recommend this place to anyone.
Omar Khayyam
Shirah Mark
4-Star
6 months ago
The best food, staff, and atmosphere. The food was absolutely scrumptious and waiter was very helpful. We got the lunch special which was very inexpensive. I would definitely recommend coming here for lunch!!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Omar Khayyam's customers had a positive experience.

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Omar Khayyam

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.1
/5
1274
reviews
Excellent
Good
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Poor
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About Omar Khayyam

Indian Restaurants
Spacious and smart restaurant offering a Punjabi Indian menu with regional specials.
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