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Mr. Handy Nyc

Mr. Handy Nyc Reviews Summary

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Handyman | New York, NY

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5828 44th Ave, Woodside, NY 11377, United States

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mr. Handy Nyc?

As of Mar 13, 2024, 173 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Mr. Handy Nyc's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 20, 2024
Last updated
March 13, 2024

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Mr. Handy Nyc's customer reviews analysis

Mr. Handy NYC appears to be receiving overwhelming praise from a majority of clients, suggesting a robust reputation and a high level of client satisfaction. Reviews consistently mention the team's professionalism, attention to detail, and communication skills. What stands out is the convenience offered by their digital communication and payment systems, which align well with modern consumer preferences. Completing tasks with precision and maintaining cleanliness post-job are also lauded qualities. However, an isolated incident of a task not completed in the first instance indicates a minor area for improvement in execution or clarification. The prevalent sentiment is that clients are likely to re-engage with their services and recommend Mr. Handy to others, indicating a strong trust and value association.

Positive Feedback

Mr. Handy NYC has garnered considerable acclaim for numerous aspects of their service. Customers appreciate the ease and modernity of scheduling, quoting, and payment processes, which are facilitated through digital means, aligning with the communication habits of many clients. The team's expertise and thoughtful approach to tasks such as optimum grab bar placement and assiduous door replacement are frequently highlighted. There is a recurring praise for their punctuality, professionalism, responsiveness, and thoroughness in the planning and execution of projects, including added details like the research of assembly instructions for specific models. Admiration is also directed toward their post-work cleanup protocols, ensuring a tidy environment upon project completion.

Concerns and Threads

Though Mr. Handy NYC has received an overwhelmingly positive response, there are residues of concern that could suggest areas for improvement. A singular review mentioned a 'minor misunderstanding' resulting in a crew's inability to complete a task on the first visit, indicating a potential gap in project assessment or communication. While this instance was amicably resolved with rescheduling, it serves as a reminder that increased precision in initial task evaluations or client-crew briefings could further optimize their service efficiency and prevent any potential frustrations.

Frequently asked questions about Mr. Handy Nyc

How does Mr. Handy NYC handle scheduling and communication for service appointments?

Mr. Handy NYC utilizes text and email to facilitate easy scheduling and communication, appealing to customers who prefer digital interactions for convenience and efficiency. They've been reported to have good response times.

What has been customers' experiences with the professionalism and skill level of Mr. Handy NYC's crew?

Customers have generally described the crew of Mr. Handy NYC as highly professional, very skilled, and knowledgeable. Reviews often point out the crew's attention to detail, the quality of work, and the tidiness after job completion.

Can Mr. Handy NYC handle multiple types of services and are they able to rectify issues should they arise?

Yes, Mr. Handy NYC has been praised for efficiently handling a diverse range of services including general construction, furniture assembly, painting, and various repairs. They also appear to be responsive in addressing and resolving any issues swiftly, going by a review that mentioned successful rescheduling to rectify an initial task misunderstanding.

Recent customer reviews and testimonials for Mr. Handy Nyc

Mr. Handy Nyc
Amy S
5-Star
a week ago
I recently had grab bars installed in two bathrooms. Josh C. did a great job! He helped advise me about the best location and placement. He is very skilled and knowledgeable. I recommend Mr. Handy NYC and am considering using them again for other jobs. Communicating with the company was easy using text and email and their response time was good.
Mr. Handy Nyc
Carol McCarthy
5-Star
4 months ago
Wiggy & his team assembled some workstations for us at the office. They first researched assemble instructions for the particular make and model, and efficiently put everything together. price is fair. highly recommend them. Service: Furniture assembly
Mr. Handy Nyc
Joey Unnold
5-Star
11 months ago
I hired the folks from Mr Handy and I have loved working with them. This is exactly how I would've wanted handypeople/carpenters to be. Everything from scheduling to quoting and payment was handled digitally. My millennial self works so much better this way. I can't be leaving work to take calls but I can reply to a text or email. I don't want to send checks, I want to pay online. The work to be done was replacing a door in a condo I own. The first crew arrived punctually and were super easy to work with. Unfortunately there was a minor misunderstanding and the first crew wasn't able to complete the work. No problem, because Mr Handy quickly rescheduled with a new crew. Kerwin did an excellent job. I mean EXCELLENT. He did work at such a high quality. You'd think he's doing it for his own home. It's hard to find craftspeople this and it's awesome. They even vacuumed all the dust after the work was complete! I'll be in touch with Mr Handy again, no doubt. Service: General construction
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mr. Handy Nyc's customers had a positive experience.

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Mr. Handy Nyc

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
173
reviews
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About Mr. Handy Nyc

Handyman

We are Licensed and Insured Contractors that specialize in Handyman and Interior renovation jobs like Kitchen and Bath Remodeling.

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