This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Mr. Handyman?
As of Apr 01, 2024, 171 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Mr. Handyman's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source
Created by
Trustguide
Published on
April 1, 2024
Last updated
April 1, 2024
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As of Apr 01, 2024, 171 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The overall reputation of Mr. Handyman serving West Los Angeles is reflected positively in numerous recent customer reviews. Clients consistently praise the professionalism, punctuality, and proficiency of the service personnel. Technicians such as Eloy, Ali, Marcus Dixon, Jarrid, and Brian Denbesten are frequently acknowledged for their courteous demeanor, expert advice, and the quality of their work, including detailed explanations and transparent cost breakdowns. Services such as shower bar placement, handrail installation, various repairs, and product installations have been highlighted. Although satisfied with the service, there is a mention of the cost being higher than competitors but justified by the high level of professionalism. As such, Mr. Handyman stands out for its reliable and efficient service delivery, with customer satisfaction emerging as a clear trend.
Positive Feedback
Customers have identified several key positive aspects of their interactions with Mr. Handyman. Notably, the professionalism and skill level of the employees are recurring compliments across reviews. The workers' timeliness and readiness with the right equipment also contribute significantly to positive experiences. Numerous clients emphasize the team's transparent communication, which includes explaining options, providing updates, and giving detailed estimates. Cleanliness and orderly conduct during and after service completion, alongside the polite and pleasant attitudes of the handymen, have reinforced customer satisfaction. Additionally, the ability to attend to customers promptly, even on the same day for some services, is highly regarded.
Concerns and Threads
The reviews provided bear minimal mention of negative aspects. The one criticism that can be deduced from the feedback pertains to the cost of service. A specific customer noted that the price charged by Mr. Handyman was higher than other bids they received. However, it is worth noting that the same customer rationalized the higher expense by attributing it to the perceived exceptional professionalism of the Mr. Handyman staff. This suggests that while cost may be a concern for some, the quality of service could potentially mitigate the impact of the higher prices on the company's reputation.
Frequently asked questions about Mr. Handyman
Are the technicians from Mr. Handyman serving West Los Angeles typically punctual and well-equipped for their jobs?
Yes, customer reviews commonly highlight that Mr. Handyman's technicians are on time with the right equipment to perform their tasks effectively.
Can I expect Mr. Handyman workers to provide a detailed breakdown of costs and fees?
Certainly, customers have noted that workers from Mr. Handyman provide detailed estimates and breakdowns of costs and fees, ensuring transparency in billing.
Is Mr. Handyman more expensive than other similar service providers?
While there has been feedback indicating that Mr. Handyman's costs were higher compared to other bids, customers have also justified the higher costs with the high level of professionalism and quality service provided.
Recent customer reviews and testimonials for Mr. Handyman
Daniel Iltis
5-Star
a month ago
Very professional work and wonderful disposition; good advice about placing the shower bars in strategic spots. Overall very satisfying experience. Will definitely use this company again! Thank you, Eloy….Shelly (and son)
Elizabeth Trondsen
5-Star
a month ago
The person who installed my handrails was on time, was polite, had the right equipment, and did a great job. I am very happy with the service.
Stanley Matalon
5-Star
3 weeks ago
Ali was EXCELLENT in every respect! He was on time. He assessed the issues, explained all options, give me the benefit of his experience and the best way to proceed. He provided a detailed estimate and breakdown of cost and fees. He spent many hours here, gave me updates and finished and cleaned up. He was very pleasant and and pleasure to work with. On a scale of 1 to 10 with 10 the best possible score, he is at least a 15! Very satisfied with the work and the bill.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
Mr. Handyman serving West Los Angeles offers professional and experienced craftsmen that are trained experts in a wide range of home repair services and solutions. We have a commitment to reliable customer service that is supported by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. With our local handyman services, we bring to the table old-fashioned, friendly, and reliable home maintenance services. If you need to hire a handyman, look no further! We are a one-stop shop with local handyman services for your home projects, along with a reputation for effective and affordable service that has earned trust in every community we provide services for. Find a handyman today!
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