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Molitor Financial Group
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Molitor Financial Group Reviews Summary

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Mortgage Broker | Chicago, IL

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4619 N Ravenswood Ave #300, Chicago, IL 60640, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Molitor Financial Group?

As of Jun 18, 2024, 173 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Molitor Financial Group's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

knew nothing about applying for a mortgage

unwavering commitment ensured

incredibly smooth experience

very responsive and helped us

grateful and thankful for our new home

above and beyond

response in a short time with clear answers

above and beyond both mine and my clients wildest dreams

Extremely knowledgeable, helpful and friendly

very responsive, happy to answer all our questions

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 18, 2024
Last updated
June 18, 2024

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Molitor Financial Group's customer reviews analysis

Evaluating the company reputation and analyzing the overall customer experience of Molitor Financial Group LLC reveals a consistently positive sentiment among clients. A recurring theme within the reviews is the level of personalized and attentive service provided by the firm's representatives, notably when dealing with first time homebuyers who require additional guidance through the mortgage application process. Specialists such as Jenna Leman, Tatum Glidewell, and Jeff Messman are highlighted for their exceptional commitment to educating their clients, timely communication, and commitment to securing the best possible rates. Furthermore, Molitor's matching of rates from competitors and their capability to facilitate the property buying process, germane to different client needs, underline a focus on customer satisfaction and competitive service offerings. The firm's reputation is bolstered by the consistent mention of professionalism, efficiency, and the ability to make complex financial transactions less burdensome for their clients.

Positive Feedback

The customer feedback for Molitor Financial Group LLC centers on several key positive aspects: expertise in guiding first time buyers, responsive communication, and competitive rate matching. Loan officers are described as knowledgeable and helpful, dedicating time to explain the mortgage process and ensuring clients are comfortable with significant financial decisions. The ability to promptly address questions and maintain clarity throughout transactions is another pivotal positive, creating a smooth buying experience. Additionally, the willingness of staff members such as Chris to maintain regular updates via diverse communication methods is noted, indicating a proactive approach to customer service. The reviews consistently convey a team that works together to secure successful property purchases and provide a seamless, pleasant experience for their clients.

Concerns and Threads

Despite the overwhelmingly positive reviews, there appears to be a paucity of explicit negative feedback or dissatisfaction among the reviewers of Molitor Financial Group LLC. The reviews supplied do not present any recurring issues or specific criticisms to draw upon for a balanced analysis. Should any negative experiences exist among the broader customer base, they are not represented within the scope of the present reviews. It is essential, however, for potential clients to consider that this representation may not depict the entirety of client experiences and that the absence of negative feedback in this selection does not guarantee a universally consistent experience.

Frequently asked questions about Molitor Financial Group

Is Molitor Financial Group LLC suitable for first-time homebuyers?

Yes, Molitor Financial Group LLC has received positive reviews specifically highlighting their expertise and personalized assistance for first-time homebuyers. Their loan officers are noted for taking the time to walk clients through the process and answer all questions thoroughly.

Can Molitor Financial Group LLC match mortgage rates from other lenders?

According to customer feedback, Molitor Financial Group LLC has demonstrated a willingness to match rates from other lenders to ensure competitive service offerings for their clients.

How does Molitor Financial Group LLC communicate with clients throughout the mortgage process?

Molitor Financial Group LLC is praised for maintaining responsive and clear communication. They provide regular updates and are known for their professionalism and efficiency, often communicating through emails and phone texts.

Recent customer reviews and testimonials for Molitor Financial Group

Molitor Financial Group
Hailey Oliff
5-Star
3 months ago
I was a first time home buyer and knew nothing about applying for a mortgage. Jenna Leman took the time to walk me through how everything works, allowed me to ask all my questions, and made me feel comfortable with one of the largest decisions of my life. I was in great hands and would recommend her to anyone!
Molitor Financial Group
Rachel Turner
5-Star
2 months ago
Tatum Glidewell, our Loan Officer, was exceptional! Her unwavering commitment ensured we got the best rates, and she promptly addressed all our questions and inquiries. She made the buying process easier for us by sticking with us every step of the way. Highly recommended!
Molitor Financial Group
Arielle Clouse
5-Star
4 months ago
I worked with Jeff MESSMAN at Molitor as a first time single homebuyer in 2023, and it was an incredibly smooth experience. Jeff was quick to respond to questions, texts, and emails, and they matched a rate I had from a different lender out of state to ensure my business. Can’t recommend Molitor enough, I didn’t have a single negative experience. If I ever purchase again I will be working with Molitor again.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Molitor Financial Group's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Molitor Financial Group

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
173
reviews
Excellent
Good
Average
Fair
Poor
More details

About Molitor Financial Group

Mortgage Broker
Boutique company with big lender abilities for your home loans. Created in 2005, we are a boutique lending firm which allows us the ability to focus all of our resources on you, the client. We are able to offer you the lending power of large corporate banks without treating you like you are just another borrower. We take the time to get to know you as a person and assist you in every way possible to achieve your goal of home ownership. Whether you are a first time homebuyer or have purchased several homes in the past, complete customer satisfaction is our goal. Equal housing lender | NMLS# 227034
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