I would rate this lower if I could. Yasmin, is not courteous when you walk in, no hello or anything. This is what I have noticed for years, I started to realize it's mainly to black women (I am black) There's always an underlying sense of hostility. My main issue and why I decided to finally write this review today is with how she has messed up my eyebrows TWICE now, making them ridiculously uneven. I told her last time and still no change, She threaded one eyebrow way shorter which has left them looking ridiculously uneven and my face unbalanced. When I told her of her mistake for the second time, she was not apologetic at all, when obviously she made a huge error. Instead of naturally offering a refund or showing some sense of remorse she shrugged it and said "you should have told me" Why should i have to tell a professional how to cut eyebrows evenly? There's literally.a huge gap between both eyebrows. At this point, it starting to feel deliberate and I feel very uncomfortable about it. Noor and Alvira are great. When you go, I recommend you schedule with them instead to avoid this treatment, especially if you are a black woman (which is most of who come in...) PS: I always tip very well, and am a very calm and polite person, I have had no issues with the others just her.