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Marine Park Funeral Home, Inc

Marine Park Funeral Home, Inc Reviews Summary

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Funeral Directors | New York, NY

3024 Quentin Rd, Brooklyn, NY 11234, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Marine Park Funeral Home, Inc?

As of Mar 13, 2024, 85 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Marine Park Funeral Home, Inc's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Marine Park Funeral Home, Inc's customers had a positive experience.

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Marine Park Funeral Home, Inc

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Marine Park Funeral Home, Inc's customer reviews analysis

Marine Park Funeral Home is commended for its professionalism, compassion, and high level of service during the emotionally challenging time of arranging a funeral. The reviews reflect a consistently positive customer experience, with specific praise for staff members such as Jessica, Michael, Nora, Kourtney, Sorant, and Tom for their patience, understanding, and efforts to accommodate special requests such as military salutes. Several recurring themes include the excellent condition and serene atmosphere of the funeral home, the quality of the pre-planning services, and the meticulous attention to detail in presentation and arrangements. Customers also commend the home's ability to restore a loved one's appearance to reflect their best memories. Notably, there is a sentiment of gratitude for the sense of ease provided by the staff during the planning process, and the peace of mind from trusting the funeral home with their services in the time of need.

Positive Feedback

Marine Park Funeral Home receives unanimous appreciation for the sympathetic and accommodating nature of its staff, who consistently demonstrate professionalism and compassion. Customers express relief at the efficient pre-arrangements service and the thorough support during the funeral, which includes thoughtful details like perfect floral arrangements and the respectful handling of military honors. The clean and tranquil setting of the facility, along with the dedication and courteous approach of the staff, are emphasized as crucial elements contributing to the comforting experience during a period of grief. The evident care in presentation and the visual aspects, such as room decoration and flower arrangements, are also highlighted as making significant positive impacts on the services rendered.

Concerns and Threads

Upon examining the customer feedback for Marine Park Funeral Home, it is challenging to ascertain any consistent negative aspects as the reviews provided are predominantly positive. None of the reviews included in the dataset mention explicit dissatisfaction or negative experiences related to the funeral home's services. This highlights a potential limitation in the dataset for providing a holistic understanding of the customer experience, suggesting that a larger or more diverse collection of reviews might be needed to fully assess any areas where the funeral home could improve.

Frequently asked questions about Marine Park Funeral Home, Inc

What services does Marine Park Funeral Home offer for military personnel?

Marine Park Funeral Home offers arrangements for military salutes and meaningful military send-offs to honor the service of deceased veterans, as highlighted by customer testimonials.

Can the Marine Park Funeral Home staff help with pre-planning a funeral?

Yes, Marine Park Funeral Home provides pre-planning services for funerals, allowing for personalized, pressure-free decisions about future arrangements.

How does Marine Park Funeral Home accommodate special requests for funeral services?

The staff at Marine Park Funeral Home are noted for their flexibility and attention to detail, assisting with special requests such as custom flower arrangements and personalization of the viewing room to reflect the deceased's preferences and honor their memory.

Recent customer reviews and testimonials for Marine Park Funeral Home, Inc

Marine Park Funeral Home, Inc
cynthia caporale
5-Star
3 months ago
Jessica helped us pre-plan our Dad’s funeral. She was very patient, and didn’t pressure us in our choices. Michael helped us through the logistics for the actual funeral, including making the arrangements for a military salute at the cemetery. My father looked wonderful, and the atmosphere was was very serene. Unfortunately I have been at two other wakes here in the last month and can attest to the consistency of the wonderful staff and the venue. The flowers ordered by Marine Park for us were magnificent. Highly recommend.
Marine Park Funeral Home, Inc
Janet
5-Star
3 months ago
My family and I could not be more pleased with the services and arrangements that Marine Park Funeral Home provided for my Dad. It's a trying time, dealing with the death of a loved one, but the timing coincided with a family wedding and Nora was so sympathetic to our circumstance and made herself completely available to us. My father had been ravaged by illness, yet their miracle workers had him looking like the handsome man we knew and loved before his various illnesses took their toll. They made sure he received the meaningful military send-off he was entitled to and every person we encountered was professional and compassionate. God bless all of you.
Marine Park Funeral Home, Inc
Jeannie Maeztu
5-Star
4 months ago
Words cannot describe the comfort provided by Marine Park Funeral Home Staff during this very difficult time of losing my beloved father. I am so grateful we did the pre-arrangement years ago because it made the whole funeral ordeal so easy. The place was immaculate, and all the staff were very comforting and super helpful. Couldn’t have asked for better support. Thank you Marine Park Funeral Home Staff!
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Overall Rating

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C
D
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Overall Rating
4.3
/5
85
reviews
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