One of the worst experiences for me and my family. The rude lady funeral coordinator asked us if we would like to speak during the viewing and then just rushed us through the whole thing. She asked one of the uncles if he would like to speak before the service in Chinese and he said yes. As soon as we finished the first speech she asked more people to come up. One more family member came up and said her piece then the director came up and just showed the map and moved us before our uncle could speak to everyone. Sure, they followed the Buddhist traditions but also rushed us through incense, bowing, and paying our respects. During a very emotional time, this felt inappropriate. Decent private security escorted us to Hoy Sun Memorial Cemetery. The coordinator also left super early during the actual burial and rushed us through that too. We finished the whole thing extremely earlier than expected and threw off the schedule. As a funeral director, I expect that you can communicate clearly on what is happening, if we are off schedule, and what to do in the meantime/what is currently going on. Throughout the whole experience, the lady even got my dad's name wrong every single time when calling him to pay respects to Grandad. It felt tonedeaf and disrespectful. I would not recommend them and felt like their motto of "Dignity" was a sham.