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Manchester Audi Reviews

Rated 4.1 based on 1347 Reviews

Chester Rd, Old Trafford, Stretford, Manchester M16 9UA

Car Dealerships Manchester

Published on
March 25, 2024
Last updated
June 16, 2025

Reviews Summary

The overall sentiment for Audi Manchester is highly positive, as reflected in the customer reviews. Reviewers frequently highlight the attentiveness and professionalism of the staff, especially naming individuals such as Adil, Charlotte, Kieran, Sam, Johnathan, Raf, Callum, Chris, Sohail, Natalie, and Bilal for their service-oriented approach. Customers note efficient turnaround times for repairs and car purchases, clear communication, and exceptional follow-up after sales. The only critique involves generic dealer pricing and the suggestion to compare costs.

Key themes consistently found across the reviews include friendly and knowledgeable staff, speedy and efficient repair or purchase processes, proactive communication with updates throughout transactions, and an overall welcoming environment—often mentioning small touches like complimentary drinks and car washes. Audi Manchester’s strong focus on customer needs and transparency sets it apart from other dealers in the Manchester area.

Overall, Audi Manchester is regarded as a reliable and well-respected car dealership and service center in Manchester. Multiple customers note repeat business and a high likelihood of recommending the dealership to others, signaling a strong reputation for consistent service quality and customer satisfaction.

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What Customers Are Saying About Manchester Audi?

Adil was totally different

friendly Happy customer

great experience when the Audi was purchased

didn’t charge me for anything

really good service will definitely be coming back! 👏🏼

went out of their way to make my day

welcome to is always amazing

exceptional aftercare—Adil followed up

helped me rearrange my car booking without any hassle

went above and beyond

Trustguide extracts key phrases from reviews about Manchester Audi and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Manchester Audi's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Manchester Audi Ratings

5

As of Based on 1347 revies as of Mar 25, 2024

Manchester Audi Score

100%

As of Based on 1347 revies as of Mar 25, 2024

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Customer Reviews

As of Jun 16, 2025, 1347 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Manchester Audi's publicly available reviews View source

Jonatan rated Manchester Audi 5 stars
2 months ago
I submitted an enquiry Saturday night and Charlotte called me Sunday morning and booked an appointment for me the same day in the afternoon. My appointment was with Adil. He has been outstanding. Since the moment I put a foot in the dealership he was making sure to cover all my needs. My previous experiences with dealers were not good as they were trying to sell me “anything”, but with Adil was totally different. I went that Sunday to test drive and speak about different options that could suit me and I was handed my new car on Thursday (including part exchange). Audi Manchester are lucky to have Adil in their sales team. Thanks for everything!
Tom Green rated Manchester Audi 5 stars
2 weeks ago
Great garage. Been looking for a reliable genuine garage that I can trust for over 10 years now in the Manchester area. Finally found this with Audi Manchester. Repaired my car in the same day and reasonable priced. Kept me informed and updated throughout. Highly recommended. Kieran was brilliant very friendly Happy customer.
Mike Hess rated Manchester Audi 5 stars
2 weeks ago
Thank you for a great experience when the Audi was purchased. Sam and Johnathan were really nice to deal with. Also a big thanks for the welcome we initially received from the lovely guy who makes a lovely hot chocolate and makes customers feel valued.

Frequently Asked Questions About Manchester Audi

Does Audi Manchester offer quick car servicing and repairs?

Yes, multiple customers mention that Audi Manchester completes car servicing and repairs, including complex jobs, within the same day in many cases. The staff also keeps customers regularly updated about progress throughout the process.

Are staff at Audi Manchester knowledgeable and attentive?

Customers consistently highlight the staff's professionalism, product knowledge, and attentiveness to customer needs. Specific team members are regularly praised for making the sales and service experience smooth and responsive.

Does Audi Manchester provide updates and follow-up after purchase?

Yes, reviews indicate that staff regularly communicate during purchase and follow up after the sale to ensure customer satisfaction, answering questions and checking that vehicles continue to meet expectations.

About Manchester Audi

Car Dealerships
Audi Manchester is a car dealership and service center located in Manchester, specializing in the sale of new and pre-owned Audi vehicles. The business also offers maintenance, complex repairs, servicing, and part exchange options, serving both returning and first-time customers primarily through an in-person model.

The company operates by providing appointment-based sales consultations, aftersales support, and repair appointments. Key features include proactive customer communication, knowledgeable service advisors, and streamlined processes spanning booking to delivery. The team includes specialized staff for sales and service, facilitating efficient transactions and ongoing vehicle care.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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