Overall, customers provide positive ratings for the sales team at Liverpool Audi, mentioning the staff's friendliness, helpfulness, and professionalism. Salespeople are often praised for their thorough explanations, non-pressuring demeanor, and attentiveness throughout the purchasing process.
Some customers have raised issues regarding after-sales service, including poor follow-up communication, delayed callbacks, and a lack of responsiveness. There have also been mentions of discrepancies in vehicle details post-purchase.
The reviews for Liverpool Audi's service department are mixed. While some customers are satisfied with the service and feel valued as repeat customers, others have reported negative experiences involving overcharging, delayed service work, and insufficient communication from advisors and technicians.
