We would like to say ‘thank you’ to the entire staff at Krasiva Windows & Doors. Diana and I had been discussing upgrading the windows in our home for a few years. We had a recommendation from a friend who had used Krasiva and highly recommended them. We made an appointment with Mike Goldman who came to our home, looked at all of the windows, and asked us what we were looking for. He mentioned he had a demonstration he could show us if we were interested that compared several of the windows on the market which he thought might help us. We were impressed with Mike - he is very knowledgeable and personable. I appreciated that he did not use a high pressure sales pitch at all. He answered all of our questions and we pretty quickly decided the direction we wanted to go. The windows have to be measured to order and Joe was by to do this within 2 days. They also helped us get approval from the HOA which was hassle free. When the windows came in - they called and scheduled a date and time for delivery and installation. The crew (Tyrone, Spencer, & Dustin) arrived on time and started to work, The crew was very professional and skilled - and they completed everything in 2 days! I was impressed how they treated us and our home. Mary Rexall (the office manager) sent us the lifetime and transferable warranty the next day. Mike Goldman dropped by to look over the new windows and asked us if we had any questions. We even received a call from Derrick Smith who is the manager asking us if we were happy and had any issues or concerns. If you are considering upgrading the windows in your home – we would highly recommend you consider using Krasiva.