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Kingdom Removals Reviews Summary

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Removal Companies | Edinburgh

5 Graham St, Edinburgh EH6 5QN

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kingdom Removals?

As of Apr 15, 2024, 300 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Kingdom Removals's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 15, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kingdom Removals's customers had a positive experience.

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Kingdom Removals's customer reviews analysis

Kingdom Removals receives overwhelmingly positive reviews that highlight their professionalism, efficiency, and customer-oriented service. Customers consistently commend the staff, particularly Craig, Richard, Adam, and occasionally Paul and Noodles, for their friendliness, reassuring presence, and thorough communication throughout the moving process. The team's ability to mitigate the stresses associated with moving, paired with their careful handling of items, suggests a dedicated approach to providing exceptional service. Recurring themes in the feedback include the company’s swift and careful packing and unpacking, the movers' friendly demeanor, and the company's adaptability to accommodate last-minute changes or complex job requirements. The company's reputation seems to be bolstered by personal recommendations and the readiness of customers to engage their services for future moves, which indicates a high level of customer satisfaction and trustworthiness.

Positive Feedback

Customer feedback on Kingdom Removals illustrates key strengths such as exemplary customer service, highlighted by Craig's helpful and detailed communication, which contributes significantly to customer assurance and satisfaction. The movers' professional conduct, particularly their care for clients' possessions and the physical environments of both the departure and destination premises, is frequently acknowledged. Expedient service, such as rapid packing and unpacking, reduces inconvenience to clients, while attention to detail, like the secure transportation of fragile items (e.g., a large plant), is greatly appreciated. Notably, customers express a sense of safety and comfort with the movers, which is crucial for trust. Finally, the team's efforts to go 'above and beyond', including accommodating complex job requirements, have received high praise and reflect positively on the company's overall customer service ethos.

Concerns and Threads

Despite the wealth of affirmative feedback, the reviews provided do not present overt negative aspects regarding Kingdom Removals' service delivery. Nevertheless, it's critical for potential customers to note the absence of explicitly unfavorable comments in the context of this summary; it is possible that any potential negative experiences have not been highlighted in these testimonials. Future reviews that may contain critical feedback would be valuable for a more balanced perspective and ensuring continuous improvement of the company services.

Frequently asked questions about Kingdom Removals

How does Kingdom Removals handle last-minute changes to moving plans?

Kingdom Removals is known for its accommodating nature in the face of changing plans. Their team, as reported by customers, is willing to discuss various options and strives to ensure a seamless transition despite unexpected alterations to the original moving plan.

Are the staff at Kingdom Removals considerate of special requests, such as the care for large plants or fragile items?

Yes, staff members at Kingdom Removals have been praised for their attention to special requests and careful handling of unique items. They are known to take extra precautions with delicate objects and ensure such items arrive securely at their new location.

Does Kingdom Removals provide services for long-distance moves, such as from Edinburgh to London?

Indeed, Kingdom Removals offers long-distance moving services, with successful moves from Edinburgh to London frequently cited in customer reviews. Their team is equipped to handle the logistical complexities associated with such relocations.

Recent customer reviews and testimonials for Kingdom Removals

Kingdom Removals
John Hughes
5-Star
2 weeks ago
Rob, Richard and Adam did an amazing job on the day and took all the stress out of moving. All were a pleasure to work with during the move and handled everything with care, even insisted that they moved all our stuff to the correct place in the new house to make it easier for us once they left. Likewise, Craig was very helpful in arranging the move and making sure we were all set in advance of the moving day. Very happy to recommend Kingdom Removals to anyone and can add that they provided excellent value for money.
Kingdom Removals
nichole mccolgan
5-Star
a month ago
Fantastic service, we called on Wednesday just to enquire and by Friday mid morning our kitchen had been completely removed and taken away. Craig was brilliant, took the time to give me a call and give multiple options to us, explaining everything in great detail. Allan and Richard were also fantastic on the day, very chatty and friendly and made quick work of the removal, also went above and beyond to help me with a carpet delivery that I was struggling with. Couldn't recommend them enough!
Kingdom Removals
MJ Kay
5-Star
a month ago
Couldn't recommend them enough. Took my partner and me from Edinburgh to London. Craig came and saw our place and costed it up, and was really friendly and helpful. Communication was top throughout, and when it came to the move days Rob and Rich were incredible. Incredibly kind, professional and helpful, and made the stress of moving so much more manageable. I'd give them 10 stars if I could.
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Overall Rating

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A+
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C
D
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Overall Rating
4.9
/5
300
reviews
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About Kingdom Removals

Removal Companies
REMOVALS EDINBURGH WANT STRESS FREE REMOVALS IN EDINBURGH? WE'LL GET YOU MOVING Kingdom removals are an Edinburgh based home and office and business removal and storage company. Kingdom has the proper insurance to safeguard against any loss or damage during transit. A medium-sized company with fewer overheads than our major competitors we are able to offer just as a professional job as any other company in the capital at a more competitive price. Kingdom Removals don’t just cover Edinburgh we also cover a large geographic area around the city : Balerno, Bonnyrigg, Broxburn, Burtisland, Dalgety Bay, Dalkeith, Dunfermline, Ingliston, Kinghorn, Kirkcaldy, Livingston, Musselburgh, Penicuik, Port Seton, Prestonpans, Queensferry, Ratho, R
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