We recently remodeled our kitchen, laundry and dining room and converted a storage room into a bedroom with Kimball as our designer. It ended up being a 7-month project, largely because we accidentally timed it to coincide with Covid-19 lockdown (I don’t recommend this). In total, it cost over $200K, so not a trivial project. Kimball was essential because (1) neither my husband nor I have much in the way of design flair and yet we disagree on almost everything, (2) we didn’t understand the process, and (3) we needed help finding the right builder, cabinet-maker and countertop manufacturer. *Design* Kimball brings the perfect blend of design chops, pragmatism, fortitude and calm. She stuck to her guns when it was important (and she was always right), but was adaptable to our input where it made sense. She listened carefully to us and our divergent perspectives and somehow magicked up designs that we both liked. We love the renovated dining room, where Kimball advised on color scheme, furniture, furnishings. She was very heavily involved in the kitchen remodel, which has been a life-changer for me. She dramatically improved the layout, getting rid of pinch points and opening up the line of sight. She came with me to work on the countertop layout (I had no idea that was so complicated). Our storage room has been converted into a cozy bedroom with a built-in closet that makes best use of limited space. Kimball provided clear instructions to the building team so the lights, power sockets, tiles etc. were in the right places aesthetically and from a practical standpoint too: she balances form and function. She presented curated selections for tiles, paints, cabinetry, so my husband and I weren’t overwhelmed with choice. She spent a lot of time on color, what works, what doesn’t. Without Kimball, we would have stepped on lots of landmines. *Process* I was worried that working with a designer would be loose and fluffy, but Kimball is organized, structured and thorough. She gets into the weeds, produces accurate drawings and double checks things so we don’t have mistakes to rectify later. She explains the process and what needs to happen when in order to stay on track. *Contacts* Kimball introduced us to our contractor (who did a great job), our cabinetry contact (who also did a great job) and our countertop company (ditto). From what I read/hear, it’s rare for a renovation to go as smoothly as ours did, much of this during a global pandemic, mind you. Kimball was a pleasure to work with. She’s fun and funny, able to navigate serious differences in the opinions of her clients to get to an excellent outcome acceptable to all parties. I would wholeheartedly recommend Kimball to friends and would definitely use her services again for future remodels. Service: Refurbishment