IASM - San Francisco has garnered generally positive reviews, with a reputation for professional and empathetic medical care. Multiple reviewers have praised the practice for its friendly and helpful reception, efficient check-in process, and thorough medical evaluations including imaging and clear communication of medical options. Dr. Halbrecht and Dr. Dickinson, in particular, have received commendations for their attentive, patient-centered approach, and their ability to diagnose and recommend appropriate treatments without rushing to surgery. However, there are notable instances of dissatisfaction where patients felt rushed, not fully listened to, and where there was a perceived lack of effort to understand or address complex medical issues. Additionally, administrative responsiveness seems to be a point of contention for at least one patient, indicating an area where the practice could possibly improve.
Many reviewers express high satisfaction with IASM, highlighting the professionalism, expertise, and personal care provided by the medical staff, especially Dr. Halbrecht and Dr. Dickinson. Patients often feel listened to and respected, with their medical terms and procedures thoroughly explained. The staff, from receptionists to physician assistants, is recognized for their courtesy and attentiveness, ensuring patients understand their conditions and receive prompt service, whether it's for scheduling MRIs or reviewing X-ray results. Positive patient experiences seem to be rooted in a combination of technical competence, proactive patient management, and compassionate interpersonal interactions, contributing to the practice's strong reputation.
Despite the majority of positive sentiments, IASM - San Francisco faces criticisms that could affect their reputation. One recurring negative aspect is the feeling among some patients of being rushed and not fully heard, with concerns dismissed or not thoroughly investigated. For instance, one review detailed a frustrating experience where the patient felt the doctor did not listen carefully to the description of symptoms and made hasty assumptions. Another critical review speaks to a lack of follow-through on administrative tasks, such as completing important documentation for military service, leading to personal distress and disappointment. These negative experiences point to areas where IASM could improve communication and patient management processes.
The check-in process at IASM is generally described as fast and efficient, with a friendly reception staff that ensures patients feel welcomed and assisted with any inquiries they might have.
Yes, many reviewers highlight that the doctors at IASM, particularly Dr. Halbrecht and Dr. Dickinson, take the time to explain medical conditions and treatment options thoroughly, ensuring that patients have a clear understanding of their medical care.
While the majority of feedback is positive, some patients have expressed concerns regarding feeling rushed, not being listened to adequately, and perceived administrative inattentiveness with regards to follow-ups and completing documentation for patients.
Both Dr. Ephraim Dickinson and Dr. Jeffrey Halbrecht are board-certified Bay Area orthopedic surgeons specializing in arthroscopic surgery and sports medicine. Both surgeons are well known as being skilled knee surgeons in San Francisco. They specialize as both an ACL surgeon in San Francisco as well a meniscus surgeon. This powerful team of Bay Area sports medicine doctors works with athletes and others to support sports injury prevention as well as treatment when an injury occurs. You could not ask for better sports medicine doctors than either one of these two skilled professionals. Dr. Halbrecht is the former medical director for the Women’s World Pro Ski Tour and has a passion for skiing and treating ski-related injuries.
