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Istanbul Turkish Kebab House

Istanbul Turkish Kebab House Reviews Summary

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Turkish Restaurants | Glasgow

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7 Paisley Rd W, Glasgow G51 1LF

Trustguide Rating

TrustScore®
A+
A
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Istanbul Turkish Kebab House?

As of Mar 13, 2024, 467 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Istanbul Turkish Kebab House's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 6, 2024
Last updated
March 13, 2024

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Istanbul Turkish Kebab House's customer reviews analysis

Evaluating Istanbul Turkish Kebab House through recent customer reviews indicates that the establishment has areas of both commendation and improvement. The feedback reveals a sense of inconsistency in customer experience; while many find the food quality to exceed expectations, noting the freshness of ingredients, the homemade nature of dishes like the bread and lahmacun, and the authentic Turkish taste, others have found room for culinary improvement, particularly in the flavor profile and succulence of the grilled meats. Notably, praise for large portion sizes and reasonable pricing is recurrent, suggesting that the value for money is a strong aspect of their reputation. However, the company also faces criticism regarding operational issues, such as discrepancies in menu pricing and concerns with punctuality in opening times, which negatively impact customer satisfaction and the business's reputation.

Positive Feedback

Several key positive aspects of Istanbul Turkish Kebab House emerge from customer testimonials. Firstly, the food has garnered acclaim for its taste and freshness; the 'hidden gem' offers salads, grilled meats, and homemade bread that are fresh and cooked to order, signifying high quality. Highlighted in particular are the lahmacun and homemade donner meat, with flavors distinguishing from standard takeaway options. Moreover, the generous portions provided convey strong value, with single servings often enough to satisfy two people. The ambiance, facilitated by friendly and efficient staff, adds to the positive experience, further solidifying its appeal as a choice for Turkish cuisine.

Concerns and Threads

Customer feedback identifies crucial areas where Istanbul Turkish Kebab House falls short. A primary concern is the perceived mismanagement of expectations, especially with inconsistencies in pricing between the online and physical menus, leading to customer dissatisfaction and lost business. Additionally, operational reliability is questioned, with instances of the restaurant not adhering to its posted opening times, thus inconveniencing customers and potentially harming its community standing. These operational drawbacks could overshadow the gastronomic delights on offer, and addressing them could be crucial for maintaining and enhancing the establishment's reputation.

Frequently asked questions about Istanbul Turkish Kebab House

Can you anticipate the portion sizes at Istanbul Turkish Kebab House?

Yes, the portion sizes at Istanbul Turkish Kebab House are described as generous, with several customers noting that a single portion could sufficiently serve two people. The large mixed kebab and the durum doner have been particularly highlighted for their size.

Does Istanbul Turkish Kebab House offer dine-in services?

Currently, Istanbul Turkish Kebab House seems to be offering only take-out services, as indicated by customer reviews noting the lack of dine-in options.

Is there an issue with menu pricing consistency at Istanbul Turkish Kebab House?

Yes, some patrons have mentioned discrepancies in the pricing listed online versus what is charged at the restaurant, advising prospective customers to confirm the current prices to avoid surprises at the point of sale.

Recent customer reviews and testimonials for Istanbul Turkish Kebab House

Istanbul Turkish Kebab House
thefirstcut
3-Star
2 months ago
Istanbul comes with a hefty reputation as a legendary kebab provider but sadly I wasn’t blown away on this occasion. The meat was freshly cooked on the grill but lacked any real succulence or depth of flavour from the coals. The bread was fresh, light and well seasoned. The chips bang average. A bit of a mixed bag. Portion was generous and pricing very fair but I wouldn’t say it was any better or worse than my local. A change of dish might bring a change in fortune so I’ll be back but also hoping for more. Wheelchair accessibility: Street level access 👍🏽
Istanbul Turkish Kebab House
Barry McCallum
3-Star
2 months ago
It’s been said before but needs reiterating: Hidden gem. Tasty, fresh ingredients. You can see for yourself everything is cooked fresh (well worth the wait). I’m going to say since it’s fresh salad, grilled fresh chicken and home made bread it MUST be fairly healthy compared to anywhere else. Perfect end to a session next door at the Old Toll Bar.
Istanbul Turkish Kebab House
Edward Scotcher
3-Star
3 weeks ago
Great food. Tasty. Friendly, efficient staff.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Istanbul Turkish Kebab House's customers had a positive experience.

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Istanbul Turkish Kebab House

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
467
reviews
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Good
Average
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Poor
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About Istanbul Turkish Kebab House

Turkish Restaurants

A modern Turkish kebab house right in the heart of Glasgow City.Enter the multidimensional world of tastes and aromas of classical Turkish cuisine with a modern twist and focus on sensational seasonal ingredients from diverse Turkish regions. Here you can find our menu composed of original dishes enriched with deluxe ingredients and exquisite spices from all over Turkey.

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