Eda Restaurant Reviews Summary

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Turkish Restaurants | Glasgow

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8 High St, Glasgow G1 1NL

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Eda Restaurant?

As of Apr 04, 2024, 667 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Eda Restaurant's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 4, 2024
Last updated
April 4, 2024

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Eda Restaurant's customer reviews analysis

Eda Restaurant has garnered positive acclaim from patrons, reflecting a strong overall reputation for its culinary offerings and service. Reviewers consistently praise the quality of food, particularly lauding the lamb doner, aubergine lamb, mixed grill, and the breadth of Turkish dishes. Customers appreciate the restaurant's atmosphere, distinguished by its relaxed vibe, traditional Turkish décor, and considered to be welcoming and respectful. Service quality is another highlight noted by customers, citing the friendly, polite, and attentive staff, including the commendation of management for their training of younger part-time servers. Despite the occasional perception of premium pricing, guests feel the portion size and food quality present good value. Furthermore, free off-peak parking, kid-friendliness, and wheelchair accessibility contribute to the restaurant's inclusive appeal. However, an isolated incident of dissatisfaction with a takeout order hints at potential inconsistencies that must be addressed to maintain its esteemed reputation.

Positive Feedback

Eda Restaurant receives considerable praise for the quality and authenticity of its Turkish cuisine, with repeated compliments on favorite dishes such as lamb doner, mixed grill, and the breadth of starters and desserts. The warmth of the atmosphere is also a recurring accolade, establishing a backdrop that is both traditional and inviting. Importantly, customers report exceptional service, referencing the politeness and attentiveness of the staff, and the managerial involvement in training, which enhances the dining experience. Additional positive remarks highlight various customer-centric features like free evening parking and the restaurant's accessibility for children and wheelchair users, collectively underscoring the establishment's commitment to accommodating a diverse clientele.

Concerns and Threads

While predominantly positive, customer feedback for Eda Restaurant does include some criticisms. A noteworthy issue involves an instance of a takeout order not meeting the customer's expectations, marked by oily shawarma bearing a disagreeable smell, which contrasts sharply with the otherwise flavorful dine-in experiences. This suggests a potential lapse in quality control for takeout services. Price perception appears as a minor concern among some patrons who initially find the menu expensive, although this view often shifts favorably upon evaluating the portion sizes and overall dining experience. These instances of dissatisfaction are relatively isolated when set against the breadth of favorable reviews, but they offer valuable insight for continuous improvement of the restaurant's offerings.

Frequently asked questions about Eda Restaurant

Is Eda Restaurant suitable for vegetarians and halal dietary needs?

Yes, Eda Restaurant caters to various dietary requirements including vegetarian and halal preferences, providing options to suit these needs.

What is the parking situation at Eda Restaurant?

Eda Restaurant offers free street parking in the evenings, while during the day, paid parking is available. Customers can use coins or the Ringo App for convenience.

Does Eda Restaurant provide any accommodations for children or guests with disabilities?

Yes, the restaurant is kid-friendly with high chairs for babies and is also wheelchair accessible to ensure a comfortable dining experience for all guests.

Recent customer reviews and testimonials for Eda Restaurant

Eda Restaurant
Felicia
4-Star
2 months ago
My friend and I visited here in Nov 2023 and it was good. The staff were very nice, friendly and the vibe was chill. We had some starters and mains and we were given complimentary bread as well. Although we asked for more bread but there was no mention that it required pay but I didn’t mind. At the end we had a dessert on the house which was lovely. Great place in general.
Eda Restaurant
GG
4-Star
6 months ago
I've eaten here a few times on my visits to Glasgow. I can safely say that they make the best lamb doner ever! The aubergine lamb is excellent as well and so is the mixed grill. The starters are ok. The Turkish tea is superb! It's nice to see that the manager patiently trains the young students who serve here part-time. They are very polite and despite the high pressure during busy times, they learn to manage the floor with grace.
Eda Restaurant
TheEyez01
4-Star
2 weeks ago
We visit this establishment time after time and never fails to disappoint Extraordinary food Amazing service with a smile - 1st class Friendly team 😊 Humble chef and owner 🙏🏼 Reasonably priced Highly recommend
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Eda Restaurant's customers had a positive experience.

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Eda Restaurant

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
667
reviews
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About Eda Restaurant

Turkish Restaurants
Relaxed option serving classic Turkish small plates along with lamb, chicken & veggie specialities.
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