The overall reputation of Indian Lounge seems to be predominantly positive based on customer reviews. The establishment is praised for its high-quality Indian cuisine, with special commendations for dishes such as mango chicken, duck bhuna, and chicken biryani. The restaurant's service is consistently described as professional, exceptional, and helpful, with staff members like Chris receiving individual accolades. The ambiance of Indian Lounge, particularly the downstairs area, is characterized as lovely and suitable for various occasions, from parties to date nights. However, there is a concern regarding the establishment's billing practice, particularly the positioning of a 20% service charge on the bill, which some perceive to be an attempt to obscure its inclusion. Additionally, while most experiences reported are positive, there are instances of dissatisfaction with certain dishes and occurrences of burnt naan bread, suggesting variability in food quality on occasion.
Indian Lounge has garnered high praise for several core aspects of its dining experience. Customers celebrate the quality of its food, noting menu items such as the garlic prawns, chicken tikka masala, and duck bhuna as outstanding. The service received notable commendation for being attentive and personable, creating an inviting atmosphere that has been described as cozy and accommodating. The restaurant's location, in proximity to Kings Cross, and the affordability of its menu, are additional factors adding to the satisfaction of customers. Several reviews highlight the restaurant as a must-visit spot in London and hail specific members of the staff for their contribution to a memorable dining experience.
Despite the overall positive reception, Indian Lounge has faced criticism that may affect its reputation. A recurring negative aspect identified by customers includes instances of burnt and dry naan bread, contrasting with other experiences praising the bread's quality. The taste of several dishes, such as butter chicken and korma lamb, has been described as underwhelming by some patrons who expected a more flavorful experience typical of Indian cuisine. Financial transparency is another concern; customers have criticized the placement of a 20% service charge within the bill, which came across as a deliberate attempt to deceive and has been a sore point for those affected. These incidents suggest a need for improved consistency in food quality and clearer communication about additional charges.
The presence of a 20% service charge on the bill at Indian Lounge has been noted in reviews, which may suggest it is a standard addition to the bill. However, potential patrons are advised to inquire directly with the restaurant about the nature of this charge and whether it can be adjusted or waived based on service satisfaction.
Yes, Indian Lounge offers vegetarian options according to customer reviews. Dishes like paneer and onion bhaji have been mentioned, indicating the availability of vegetarian-friendly cuisine. Guests with specific dietary needs should consult the menu or contact the restaurant to confirm the range of suitable dishes.
The ambiance of Indian Lounge is reported to be particularly conducive to special occasions, with the downstairs area deriving special mention for its beauty and suitability for date nights and parties. Prospective customers looking to celebrate a special event might find Indian Lounge an appropriate choice.
Spacious 150-seat restaurant with contemporary decor, serving authentic Asian cuisine.
