What kind of training and support can caregivers expect from Home Instead South Manchester & North Trafford?
Caregivers at Home Instead South Manchester & North Trafford can expect thorough training and a detailed shadowing plan before working independently. The company provides ongoing support from a dedicated office team and emphasizes plenty of time to spend with clients to offer both care and companionship.
How does the company ensure the quality of care for its clients?
Home Instead South Manchester & North Trafford is committed to supporting older people to live independently at home with a policy of not rushing visits, ensuring each is at least an hour for comprehensive care. The match between caregiver and client needs is customized, and there is a firm dedication to support customer choice and deliver a quality-led service.
How do they accommodate complex family or health situations?
The company has demonstrated flexibility and supportiveness in accommodating employees' family and health needs, including on an on-and-off basis. For clients, they go to great lengths to handle complex care requirements, as evidenced by their communication and coordination efforts in difficult situations like hospitalizations and mediating with other services.