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Founder'S Arms

Founder'S Arms Reviews Summary

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Pubs | London

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52 Hopton St, London SE1 9JH

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Founder'S Arms?

As of Mar 13, 2024, 6869 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Founder'S Arms's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Founder'S Arms's customer reviews analysis

The Founder's Arms appears to enjoy a strong reputation, underscored by a series of positive reviews that highlight an impressive level of customer service and quality dining experience. Several reviews commend the attentive and proactive staff, noting specificity in instances of staff anticipating customer needs. The quality and taste of food, particularly the fish and chips, are celebrated as exceptional, with customers noting they did not feel excessively full or unwell after dining. Customers also mentioned the variety of options available, covering different dietary needs. The ambiance and location are consistently praised, with the restaurant's proximity to notable landmarks such as the Thames, the Tate Modern, and the Globe Theatre adding to its appeal. The presence of both indoor and outdoor seating with good views further enriches the customer experience. However, there are concerns regarding pricing, as some customers found the restaurant a bit costly, though this is often rationalized by its prime location. Similarly, there are isolated remarks on less satisfactory aspects, such as a mention of unpleasant odors and a less efficient heating system outdoors.

Positive Feedback

Positive feedback on the Founder's Arms centers around the exceptional service, ambiance, and food quality. Repeated mention of staff members going above and beyond to service patrons, such as predicting needs or celebrating special occasions, contributes significantly to the establishment's favorable image. Culinary offerings, especially the signature fish and chips, receive accolades for both taste and the feeling of lightness post-consumption. The high-quality food is complemented by a commendable selection of drinks and reasonable pricing for a venue located in a prime area with scenic river views and proximity to cultural landmarks. In terms of ambiance, the property boasts a welcoming environment suitable for diverse occasions, from casual drinks to celebratory gatherings. The addition of ample and comfortable seating both indoors and out is frequently noted, with particular praise for the terrace on sunny days.

Concerns and Threads

Among the negative feedback for the Founder's Arms, the prevalence of issues seems relatively minimal. However, certain aspects do merit attention, one of which is pricing. Some patrons find the cost slightly on the higher side, although this is often counterbalanced in reviews by the venue's enviable location. Another point of concern is the occasional mention of a disagreeable smell believed to originate from either the food preparation process or the toilets. Additionally, comments indicate that while there are outdoor heaters, they may not be entirely effective, which could deter patrons during cooler weather. Moreover, there has been at least one indication of the restrooms being in an unsatisfactory state, noting they were unclean and had an odor.

Frequently asked questions about Founder'S Arms

Is the Founder's Arms suitable for special occasions like birthdays?

Yes, the Founder's Arms is often highlighted for its positive role in celebrations, with staff members receiving praise for their attentiveness to such events and willingness to facilitate a joyful atmosphere.

Does the menu at Founder's Arms cater to various dietary requirements?

The menu includes a range of options accommodating different dietary needs, including meat, fish, vegan choices, and a variety of beverage selections.

Despite its location, do the prices at Founder's Arms reflect value for money?

While some customers find the prices to be a bit high, this is commonly rationalized by the excellent location and the overall dining experience. The quality of the food and service tend to justify the cost for most patrons.

Recent customer reviews and testimonials for Founder'S Arms

Founder'S Arms
Алина Терехова
5-Star
a week ago
Absolutely loved it! First, the service is impeccable. The waitresses, the staff everyone is there to make sure you are having a pleasant They interacted with everyone. I loved that the musical selection was diverse. The food was really good.I would definitely recommend the dinner . They sing to my aunt Happy Birthday and she really enjoyed it!❤️
Founder'S Arms
David Lee
5-Star
a week ago
Been here a few times. Really good location. Very nice food. Good range of drinks. Right next to the Thames. Close to the Tate Modern, the Globe, and St Paul's.
Founder'S Arms
Owen Schwaegerle
5-Star
3 months ago
This was the best fish and chips I’ve ever had in my life. The way they breaded the fish was incredible. It didn’t even taste fried. After eating it you didn’t feel sick like you do with most fish and chips. You felt light and reenergized, ready for the city. The outdoor dining was also fantastic. The views of the Thames and the city are wonderfully splendid. There were lots of swans hanging out on the beach nearby too. Quite a place to give a try if you are looking for good dining. A wee bit pricey, but given the location it is to be expected.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Founder'S Arms's customers had a positive experience.

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Founder'S Arms

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
6869
reviews
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Good
Average
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About Founder'S Arms

Pubs

Glass-fronted pub with a large, heated patio overlooking the River Thames and St Paul's.

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