Customers consistently highlight several positive aspects of their experience with Flowers by McDowell. The staff, particularly mentioned by names in some cases, receive praise for their kind, welcoming, and professional demeanor. The quality of service extends to offering useful aftercare advice and making creative suggestions that align with the clients' events or personal tastes. Additionally, the quality and freshness of flowers are significant highlights; customers report that the arrangements exceed expectations in both aesthetics and longevity. Prompt and on-time delivery is another frequently appreciated aspect, showcasing the company's dedication to fulfilling customer needs efficiently. Moreover, the ability to accommodate last-minute orders and corrections to delivery information indicates a willingness to go beyond the standard service level to ensure customer satisfaction.