Diamond Braces Reviews Summary

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Orthodontists | New York, NY

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560 W 181st St, New York, NY 10033, United States

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Diamond Braces?

As of Mar 13, 2024, 1162 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Diamond Braces's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024

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Diamond Braces's customer reviews analysis

The reputation of Diamond Braces Orthodontist is generally positive based on the reviews provided. A recurring theme is the high level of customer service, personalized care, and professionalism exhibited by the staff and orthodontists. Reviews consistently mention the friendliness and respectfulness of the staff, among them Ana, Karyn, Mailin, Keisy, and Stalin, who are highlighted for their positive attitude and helpfulness. Dr. Zachary DiSpirito, in particular, is recognized for his comprehensive knowledge and compassionate approach. The ease of scheduling and rescheduling appointments, as well as the cleanliness of the premises, also contribute to the overall positive customer experience. While the feedback reflects overall satisfaction among customers, it would be imperative to explore a wider range of reviews to identify any negative trends and ensure a balanced assessment of the company's reputation.

Positive Feedback

Positive aspects of Diamond Braces Orthodontist emerge clearly from the reviews. The staff's professionalism and commitment to excellent customer service are particularly noteworthy. Staff members, including Ana, Karyn, Mailin, Keisy, and Stalin, are frequently mentioned for their kindness and support, assisting clients with insurance and medical concerns efficiently, and contributing to a welcoming environment. Clients feel comfortable and well-informed, as orthodontists like Dr. Zachary DiSpirito take the time to explain procedures in detail and attend to patients' comfort, which is especially important for those with dental anxiety. The accessibility of appointment scheduling, with same-day adjustments being noted, is a strong point that enhances the client experience. Finally, the resulting satisfaction with the orthodontic outcomes reinforces the clinic's commitment to high-quality treatment and patient satisfaction.

Concerns and Threads

Although the reviews are overwhelmingly positive, they provide limited information regarding any negative aspects of the customer experience at Diamond Braces Orthodontist. To ensure a comprehensive evaluation, it would be important to seek out additional feedback that might highlight areas for improvement, such as wait times, treatment cost, post-treatment support, or any incidents where expectations were not met. This would offer a more balanced view of the clinic's services and allow potential areas of concern to be addressed. Without such information, it is not possible to provide a detailed analysis of the negative feedback from these reviews.

Frequently asked questions about Diamond Braces

How accommodating is Diamond Braces Orthodontist when it comes to rescheduling appointments?

Based on customer feedback, Diamond Braces Orthodontist appears to be quite accommodating, with clients reporting an easy and quick process for rescheduling appointments, even on the same day.

Are the staff and orthodontists at Diamond Braces approachable and informative?

Yes, reviews frequently highlight the staff and orthodontists at Diamond Braces as approachable and informative, providing detailed explanations and ensuring patients feel well-informed and comfortable.

Can I expect a personalized and supportive experience at Diamond Braces Orthodontist?

According to current reviews, the staff at Diamond Braces Orthodontist, including named individuals such as Ana, Karyn, Mailin, Keisy, and Stalin, offer personalized and supportive experiences, assisting with insurance matters, medical issues, and ensuring a friendly visit.

Recent customer reviews and testimonials for Diamond Braces

Diamond Braces
Carolina Perez
5-Star
a month ago
I had a very kind, informative, and helpful experience here today. I came in looking into Invisalign and got started with the process the same day. The whole staff is friendly, especially Ana and Karyn who worked with me through my insurance and TMJ issues. I feel like I’ll come out of the process with the best smile possible!
Diamond Braces
Lia Issa
5-Star
a month ago
The customer service is so good, everyone is welcoming. For example: Mailin and keisy attended me with a positive attitude, I had no issues with them. To add on, Stalin is my favorite because he’s seen my progress since the start and was always more than happy to attend me. I couldn’t thank him enough for making my visits a little more fun. Thank you Stalin. Overall I recommend this place, it’s clean and everyone is respectful.
Diamond Braces
Jasly Marrero
5-Star
4 weeks ago
The orthodontist that assisted me was very sweet and kind. He’s name is Stalin Lopez. when I first arrived I was nervous and anxious about the procedure, but as he explained every detail of it, it made me feel comfortable and less ashamed. So far it has been one of the best experiences I have had with an Orthodontist. Looking forward to go back in there.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Diamond Braces's customers had a positive experience.

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Diamond Braces

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1162
reviews
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About Diamond Braces

Orthodontists

Diamond Braces on West 181st St in Manhattan, NY, your trusted destination for exceptional orthodontic care. We specialize in creating beautiful, confident smiles for patients of all ages. Our experienced orthodontists utilize advanced techniques and state-of-the-art technology to deliver outstanding results. Whether you're seeking traditional braces, clear aligners like Invisalign, or other orthodontic treatments, we've got you covered. Our personalized approach ensures that each treatment plan is tailored to your unique needs and goals. We prioritize your comfort and satisfaction throughout your orthodontic journey. Visit Diamond to experience the highest standard of orthodontic care and achieve the smile you've always dreamed of.

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